Posted in Distribution Service Suppliers

When Using Hotel Rates From Expedia Or Booking Means Inferior Service

Adding hotel content from online travel agencies to corporate travel systems seems like a way to enhance trust in company programs. But it presents problems….

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Posted in Distribution Suppliers

Southwest Adds Hotel Bookings, More Reports, Mobile Itinerary Changes To Swabiz Portal

Now positioned predominantly as a service for small and midsized companies, Southwest Airlines’ Swabiz booking portal has a bunch of new features. The airline this…

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Posted in Distribution Suppliers

Kayak Mum On Possible Efforts ‘For Business’

Kayak press officials have not responded to requests for comment, but informed sources described a possible business travel solution that would mix negotiated corporate airfares…

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Posted in Distribution Suppliers

Hotel Content Aggregators Find A Place In Corporate Programs

San Diego – It wasn’t always this way, but the current thinking is that consumer-originating hotel content aggregators have a role in managed travel. Look…

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Posted in Careers Culture Productivity

The Year In Polls: Despite Irritations, Business Travelers Are Happy

Travel management’s top priority for a long time was cost control. Now, duty of care and traveler safety are front and center. Traveler satisfaction continues to…

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Posted in Negotiating Productivity Suppliers

CWT Using Points, New Rate System To Capture More Hotel Bookings

Many travel management companies and tech firms are working to process more of their clients’ hotel bookings. Continuing its push, Carlson Wagonlit Travel is rolling…

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