Boston Consulting Group

Management Highbrows Bid Adieu To The ‘Road Warrior’ Mentality For Business-To-Business Sales

Old habits may die hard, but they’re no match for a pandemic. According to consulting firms like Bain & Co., travel for business-to-business sales is at risk as organizations, at long last, overcome inertia to tackle a challenging but profitable transformation to virtual selling. Recent research suggests that B2B buyers and sellers are more comfortable…

AmTrav Partnership With Journera Starts With Knowing When Corporate Travelers Board The Plane (Audio)

AmTrav Corporate Travel agreed to start using Journera’s data exchange platform. It is the first travel management company to do so. Founded in 2015 and launched a year later, Journera wants to be the glue in an interconnected travel ecosystem. It uses application programming interfaces to assemble complete views of trips. In that way, it…

Resuming Business Travel Is Exceedingly Complicated But New Resources And Advice Help

“When I don’t know the answer, I might ramble on.” The humble comment during a webinar last week by a leading thinker on corporate travel management, Microsoft’s Eric Bailey, also describes the entire profession these past few weeks. Countless webinars and conference calls allowed folks to stay connected — itself a vital thing. But while…

Big TMCs Hire Familiar Lobbyist As Public Policy Encroaches, Uncertainty Persists

American Express Global Business Travel, BCD Travel and other large travel management companies banded together and engaged Monument Advocacy, a Washington lobby group. They want their voices heard and concerns aired as the government crafts rescue packages for businesses laid low by the pandemic.  New projections put the travel industry’s recovery timeline at 12 months…

With Scale, Jeff Katz’s Efforts To Improve Traveler Service Could Impact Travel Management

You check in for your flight. Your hotel learns this and also checks you in, delivering your room key to your mobile device. But your flight is delayed. Your hotel finds out, notes a late check-in and orders you a late meal. On the way home, you return your rental car early and your airline…

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