Uber for Business is still trying to figure out how much to charge corporate clients. After appearing to settle on a 10 percent charge for its “premium” service, which corporate buyers told The Company Dime they didn’t really value, Fortune last month reported that the company added the fee for non-premium business users, too. This followed…
New York – With the British Airways/Iberia surcharge on GDS bookings set to take effect in two weeks, many eyes are on the United Kingdom’s largest GDS. Travelport arguably has both more influence on, and more to lose from, the outcome of the airlines’ program than any other intermediary. Speaking at a World Travel Inc. event…
United Airlines this summer made available a new self-service portal for corporate and agency customers. Now it’s training salespeople on the internal component of the platform. Based on Salesforce, the customer relationship management tool is meant to streamline planning and interactions with existing and prospective corporate clients. The CRM system is on the same platform…
New York – What is American Airlines senior vice president of global sales Alison Taylor cheerful about? What keeps her up at night? The answer to both questions is the same: the future state of AA’s GDS relationships. Speaking here last week at a World Travel Inc. event, Taylor reiterated AA’s stance that NDC is…
Carlson Wagonlit Travel joined rivals Amex GBT and HRG in creating a deal to avoid the IAG carriers’ GDS surcharge. CWT would use “participating GDSs.” It did not name the lone participating GDS, Amadeus, in its press statement. CWT said very little about the New Distribution Capability, posting the following in a client Q&A: “What agreement is…
Carlson Wagonlit Travel is showing it’s serious about lodging, with 150 people already in its RoomIt dedicated hotel division, and more to come next year. Six salespeople are selling RoomIt to businesses that are not clients of the mother ship. “We have already signed a RoomIt-only client,” said CWT president for hotels Scott Brennan during…
[UPDATE, October 19, 2016: GBTA Foundation’s updated car rental request for proposals template now is available. Meant to become an “industry standard,” the document includes a new section on sustainability. Car rental bidders are asked to describe sustainable development policies, environmental certifications, external audits, fleet gas mileage and commitments to help clients reduce carbon footprints….
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