Capturing pre-trip data from bookings made directly is one way to deal with American Airlines’ planned distribution fragmentation in April. Some see it as merely a backup plan. It likely requires change management and communications to corporate travelers. A leading player in this area, Traxo, in December got an endorsement from the largest corporate travel…
Smaller companies are resuming business travel more quickly than their larger peers. Brandon Strauss, president of CapTrav and partner at KesselRun Corporate Travel Solutions, argues that products and processes designed for that market segment can help expand managed travel and provide best practices for larger programs. It seems odd that less than 10 percent of…
The latest research shows that as an outcome of the pandemic, more companies will expect employees to make reservations with their designated travel management companies. This makes sense for duty of care, spend management and carbon tracking. Meanwhile, providers of third-party solutions that help capture most of what isn’t booked in-channel continue to add capabilities….
[UPDATE, Jan. 13, 2023: This work did not proceed. We published newer info here.”] AmTrav Corporate Travel agreed to start using Journera’s data exchange platform. It is the first travel management company to do so. Founded in 2015 and launched a year later, Journera wants to be the glue in an interconnected travel ecosystem. It…
As the corporate travel profession faces its greatest crisis, there has been much talk about the value of travel management companies. Their role was evident in how TMCs got people home when they were stranded. It goes beyond customer care, but it depends on visibility. Many corporate travel buyers said the pandemic strengthened the case…
There is now plenty of justification for senior managers to authorize, and business travelers to follow, tighter booking-channel policies. For companies unable to mandate that all bookings go through designated channels, the case for data capture solutions like CapTrav, Traxo or TripLink is stronger than ever. It’s not just about where travelers are or where…
Altour chief risk officer John Rose has spoken on 36 webinars since the novel coronavirus outbreak. A former U.S. Marine, Rose’s mission is to eliminate complacency, ignorance and misinformation. After the military and before joining the travel agency in 2018, Rose was a program director for the U.S. Department of Defense in Italy, president of…
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