car rental

Is Dynamic Pricing Coming To Corporate Car Rental Deals?

Negotiating a discount off floating market rates is the prevailing model in airline corporate deals and a component of corporate hotel agreements. Is car rental the next sector to take this plunge with its medium-sized and larger accounts? There’s talk, but most observers don’t see that happening in the near term. “Hertz has always maintained…

Business Travel Is Back But Staffing, Service And Satisfaction Are Stressed

Business travel is back but management infrastructure is not, creating a stressed-out industry. For now, corporate travel professionals are doing whatever they can that’s within their control. That includes managing expectations among the traveling population and with senior execs, retraining employees on policies and procedures, updating profiles and preaching patience. A little finger-pointing is going…

Messaging Can Keep Corporate Travelers On The Right Road As Gas Prices Rise

As fuel costs increase, travel buyers may want to revisit and refresh their car rental policies, negotiations and traveler communications.  Corporate travel policies typically recommend or require travelers to fill up before dropping off rentals. When car rental companies do the refueling, the rate may be as much as a few dollars more per gallon,…

Stronger Demand, Tighter Supply Mean Profits And Service Issues In Car Rental

Some companies’ biggest travel management headaches these days are coming from one of the smaller-spend categories — ground transportation, particularly car rental. Renters face tight availability, poor vehicle condition and rising rates. Avis Budget Group and Hertz reported record earnings for the quarter ended Sept. 30. They cited strengthening demand, cost reductions realized during the…

Avis Budget Cracks Down On Illicit Use Of Discount Codes

Travelers taking advantage of rates negotiated by companies they don’t work for is one of the oldest tricks in the book. With car rental rates rising amid recovering demand and limited inventory, Avis Budget is telling customers they must prove they are entitled to discounted rates by producing verification of their employer. Small businesses must…

Feds Bust Avis Budget For Overcharges, A Cautionary Tale For Corporate Travel Buyers

A settlement between Avis Budget Group and the U.S. government regarding allegations that the car rental company overcharged the world’s largest business travel spender holds some lessons for corporate buyers and program managers. The biggest is to remain vigilant, but that’s often easier said than done. On Thursday, the U.S. Department of Justice said Avis…

End of content

End of content