Posted in Methods Productivity

EY’s Use Of Robotics In Travel Management Is Rare, But A Sign Of Things To Come

[CORRECTION, April 26, 2019: CWT is a former, not current, travel management provider to EY. This article has been adjusted.] EY is using robotic process…

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Posted in Distribution Negotiating Suppliers

Some Clients Find Use Of HRS Can Be At Odds With Travel Management Companies

HRS is expanding its reach, adding services and picking up big-name clients. As it does, it steps on the toes of some travel management companies,…

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Posted in Distribution Methods Suppliers

A Few Minutes With GoldSpring Consulting, Episode 1

Welcome to a new audio feature as The Company Dime interviews the industry veterans at GoldSpring Consulting about developments in travel management. In this first…

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Posted in Distribution Methods Suppliers

CWT CEO Ekert: Don’t Call myCWT An Online Booking Tool (Just Book Through It, Online)

Carlson Wagonlit Travel last year renamed its mobile app myCWT and used its technology to build a desktop/laptop/browser-based booking interface. CEO Kurt Ekert doesn’t want to…

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Posted in Distribution Suppliers

American Express Global Business Travel Leaves Travelport Digital For Internally Built Mobile Apps

Migrating away from Travelport Digital, American Express Global Business Travel last month updated its Android and iOS mobile apps using fully proprietary technology. New features…

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Posted in Distribution

Experts: It’s High Time For Travel Buyers To Understand NDC

According to announcements from around the industry, next year will be a big one for NDC. As airlines push forward on plans to differentiate content…

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Posted in Culture Risk

Eric Tyree On The Future Of Artificial Intelligence And Humanity

The debate on how to appropriately incorporate artificial intelligence into everyday life will become more intense as the robots get smarter. There are moral as…

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