Posted in Suppliers

End Of An Era As Carlson Family Agrees To Reduce Equity To Cut CWT’s Debt

The descendants of Curt Carlson will no longer serve on CWT’s board of directors under a proposed financial restructuring, announced Wednesday, to repair the travel…

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Posted in Distribution Suppliers

CWT’s Ekert: Demand Is Tricky But Investment Priorities Must Include Innovation

Like all travel management companies, CWT has had a grueling year. It’s expecting more of the same until there’s a vaccine or an appreciable return…

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Posted in Productivity

EY’s Use Of Robotics In Travel Management Is Rare, But A Sign Of Things To Come

EY is using robotic process automation to power an internal TripAdvisor-like review platform and an internal social network showing travelers which colleagues are traveling to…

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Posted in Distribution Negotiating Suppliers

Some Clients Find Use Of HRS Can Be At Odds With Travel Management Companies

HRS is expanding its reach, adding services and picking up big-name clients. As it does, it steps on the toes of some travel management companies,…

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Posted in Distribution Suppliers

A Few Minutes With GoldSpring Consulting, Episode 1

Welcome to a new audio feature as The Company Dime interviews the industry veterans at GoldSpring Consulting about developments in travel management. In this first…

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Posted in Distribution Suppliers

CWT CEO Ekert: Don’t Call myCWT An Online Booking Tool (Just Book Through It, Online)

Carlson Wagonlit Travel last year renamed its mobile app myCWT and used its technology to build a desktop/laptop/browser-based booking interface. CEO Kurt Ekert doesn’t want to…

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Posted in Distribution Suppliers

American Express Global Business Travel Leaves Travelport Digital For Internally Built Mobile Apps

Migrating away from Travelport Digital, American Express Global Business Travel last month updated its Android and iOS mobile apps using fully proprietary technology. New features…

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