Posted in Distribution Suppliers

What’s Behind The Upsurge In Airline Commissions?

Total commissions paid to travel agencies by U.S. airlines in 2017 reversed a 20-year trend and jumped 15 percent year over year, according to U.S….

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Posted in Service Suppliers

Small Accounts Aren’t Worth The Effort, So Claire Chatbot Seeks TMC Users

Three unidentified travel management companies have enlisted 30SecondsToFly’s Claire chatbot, according to co-founder Felicia Schneiderhan. Claire’s parent is de-emphasizing direct client servicing in favor of…

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Posted in Productivity Suppliers

After False Starts, Lyft And Uber Use TMC Partners For Deeper Corporate Travel Inroads

Lyft and Uber are feeling their way into the corporate market. Lyft had a rebate program. That’s done. Uber For Business had free and premium…

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Posted in Distribution

Sabre Commits To AA NDC Plan, Heralding Shift In Airline Distribution Economics

Timing on global distribution system readiness to hook up New Distribution Capability connections for full functionality remains a mystery. Sabre, for one, has committed to…

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Posted in Distribution Methods The Company Dime

ASTA, The Company Dime Partner To Study Transition From Unmanaged Business Travel

Last week the American Society of Travel Agents and The Company Dime announced a research partnership to learn more about the barriers and opportunities related…

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Posted in Distribution Methods Reporting

How Non-BSP Airlines Create Inefficiency For Travel Management

Informing clients of its new “high-cost” supplier expense recovery program, American Express Global Business Travel indicated $10 per transaction would apply not only to non-global…

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Posted in Careers Culture Service

Getting Past The Travel Agent Workforce Crunch

Adoption of online booking technology means corporate agencies can grow without a commensurate increase in headcount. But when new travel agents are needed, especially as…

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