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AI Text Processing Sparks New Phase Of Travel Management Productivity

Travel management companies using Amgine Technologies and communications tech firms like Front have entered a new era of productivity.  Travel Incorporated is processing between five and 10 bookings initiated by traveler emails this way for every standard agent-assisted booking.  Newer Amgine clients Christopherson Business Travel and Executive Travel are excited about the potential. All three…

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At the end of September, Travelport reduced its workforce. Sources said the cut was about 10 percent of employees. A media relations official declined to address that figure. “Our goal is to be the industry’s most effective and efficient company, delivering the best technology that enables our customers to be the most modern retailers,” the…

New AI Service From PredictX Turbocharges Travel Management, Infosec Permitting

Upload your travel policy and create a multilingual chatbot employees can query. Talk to a “consultant.” Get another set of “eyes” on a new policy or supplier contract. Quickly analyze service level agreements for what you’re owed. These are promises of a new commercially and personally “secure” artificial intelligence tool for enterprises from PredictX, currently…

TravelPerk Closes In On $200M In Annualized Revenue, Seeks AI Efficiencies

TravelPerk is targeting 70 percent revenue growth for 2023. That’s after the company hit $100 million in annualized revenue late last year. The Barcelona-based corporate travel agency is doing this without the benefit of enterprise clients, which it is not pursuing. Here’s a lightly edited transcript of The Company Dime co-founder Jay Campbell’s Monday conversation…

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[UPDATE, Jan. 26, 2023: This article did not properly describe ARC’s Direct Connect initiative; its definition is updated below.] We start with some good news.  ARC president and CEO Lauri Reishus told attendees to The Beat Live in December that the pandemic caused fewer travel agency closings than ARC had anticipated.  Back in 2020, Reishus…

Direct Travel CTO Sees Future Of Travel Management Tech In Teams, Slack

Are native travel management company mobile apps obsolete? That’s Darryl Hoover’s question. The Direct Travel chief technology officer was playing out the implications of the company’s revised digital strategy. Leveraging collaboration platforms including Microsoft’s Teams and Salesforce’s Slack, he said, allows the travel management company to meet customers where they are. That’s a lot easier…

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