Posted in Methods Policy Reporting

How Has The Quarterly TMC Account Review Changed? Ask Your ‘Client Consulting Manager’

At one time the main opportunity for travel management companies to deliver data to their clients was the quarterly review. But advances in data management…

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Posted in Suppliers

Hipmunk, TripLink Moves Revive TMC ‘Friend Or Foe’ Questions About Concur

Some travel management company sources are concerned about competition from SAP Concur’s Hipmunk-powered small-business offering. A new TripLink-related requirement for Concur’s preferred partners is irksome…

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Posted in Productivity Risk

Travel Manager Mobile Apps Find A Niche

As travel management companies race to improve traveler services via mobile apps, one concept that hasn’t exactly taken off is a travel manager interface. Still,…

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Posted in Distribution Productivity

Another Travel Startup Leans On TMC Support

Disadvantaged relative to bigger companies that negotiate their own airfare discounts, small businesses mostly pay retail. TravelBank co-founder and CEO Duke Chung is out to…

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Posted in Distribution Suppliers

Upside Enlisting Travel Management Companies To Support ‘Self-Managed’ Service

[UPDATE, Feb 3, 2017: We published new information related to this article here.] In the words of founder Jay Walker, Upside aims to convert unmanaged…

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Posted in Distribution Suppliers

American Express Global Business Travel Fee Idea Isn’t New, But Goes ‘A Step Further’

It’s common for travel management companies to charge extra when booking a supplier requires more work or generates less revenue. This is the basic idea behind American…

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Posted in Careers Culture Service

Getting Past The Travel Agent Workforce Crunch

Adoption of online booking technology means corporate agencies can grow without a commensurate increase in headcount. But when new travel agents are needed, especially as…

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