Disadvantaged relative to bigger companies that negotiate their own airfare discounts, small businesses mostly pay retail. TravelBank co-founder and CEO Duke Chung is out to change that. In a market full of business travel startups, one of his company’s angles is rebates for users. TravelBank introduced its first products in November. They are an expense app and budgeting… Read More »
[UPDATE, Feb 3, 2017: We published new information related to this article here.] In the words of founder Jay Walker, Upside aims to convert unmanaged business travel to self-managed business travel. So why does the company have a website showing nine corporate travel management company partners? Currently in beta, Upside sells customized air and hotel combo packages. Travelers earn gift cards for… Read More »
It’s common for travel management companies to charge extra when booking a supplier requires more work or generates less revenue. This is the basic idea behind American Express Global Business Travel’s additional $10 per transaction fee for certain airlines, revealed here on Tuesday. Sources contacted mainly by email during the past 24 hours indicated that other TMCs have not taken… Read More »
Adoption of online booking technology means corporate agencies can grow without a commensurate increase in headcount. But when new travel agents are needed, especially as the retirement bubble looms, how do they find them and what competencies are they looking for? For young people considering their careers, travel isn’t as glamorous as it used to be. There are… Read More »
Back in the day, business travelers used physical airline tickets. This helped, though did not ensure, that when non-refundable tickets went unused, credits would be applied to other trips. Then tickets went electronic, and they were more often forgotten. Managing unused ticket credits remains a pain in the a$$. And that’s company cash. So when an employee leaves… Read More »
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Several of Concur’s travel management company partners now are integrated with TripLink, but some have serious doubts about a major part of the program. Concur last month announced that Adelman Travel Group, Cain Travel, Christopherson Business Travel, Frosch, Gant Travel and Travel Incorporated were live with TripLink. Concur named the providers in its announcement that Lufthansa next year will join the “direct” version of TripLink. In… Read More »