collaboration

Jeff Klee

Op Ed: Jeff Klee On What We Lose When We Put Sustainability Before Travel

AmTrav CEO Jeff Klee is getting frustrated by tokenism and perfunctory action when it comes to sustainability and corporate travel. On the 2022 business travel conference circuit, sustainability and purposeful travel were all the rage. Panelists at events large and small touted the urgency to reduce travel and, with it, carbon emissions. Given the chorus…

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Dispatch 1

We start with some good news.  ARC president and CEO Lauri Reishus told attendees to The Beat Live in December that the pandemic caused fewer travel agency closings than ARC had anticipated.  Back in 2020, Reishus said during our live teleconference interview that ARC was bracing for a reduction in TMC locations of as much…

Swiss Study Offers Thoughts On When To Teams Or Trot (Audio)
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Swiss Study Offers Thoughts On When To Teams Or Trot (Audio)

Researchers again found virtual communication offers “limited” capacity to replace face-to-face meetings. But with support for predicted reductions of between 20 percent and 30 percent in business travel volume due to trends accelerated by the pandemic, they argued that understanding how businesspeople choose between travel and virtual “has become urgent.” Researchers at the University of…

Direct Travel CTO Sees Future Of Travel Management Tech In Teams, Slack
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Direct Travel CTO Sees Future Of Travel Management Tech In Teams, Slack

Are native travel management company mobile apps obsolete? That’s Darryl Hoover’s question. The Direct Travel chief technology officer was playing out the implications of the company’s revised digital strategy. Leveraging collaboration platforms including Microsoft’s Teams and Salesforce’s Slack, he said, allows the travel management company to meet customers where they are. That’s a lot easier…

Amadeus Taps Into Collaboration Trends With Cytric Booking Tool
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Amadeus Taps Into Collaboration Trends With Cytric Booking Tool

Is this the year that the Amadeus Cytric online self-booking and expense management system makes a North American splash? The company has big plans and claims some fish on the hook. On Tuesday, Amadeus announced new integration with Microsoft to bring Cytric to users of Teams and Outlook.  Those connections follow a wider Amadeus-Microsoft partnership,…

Pat McDonagh
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Op Ed: Pat McDonagh On A Career In The Virtual World

Clarity CEO Pat McDonagh muses on how his career would look today without the essential in-person moments. U.K. Chancellor of the Exchequer Rishi Sunak caused a bit of a stir this week by suggesting that young people in business would benefit from being in the office because face-to-face interactions, learning opportunities and relationships are essential…

remote work
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Dropbox’s Remote Work Plan Pressures Travel Department

Cloud tech company Dropbox has never recorded an annual profit, but margins are up since 2019 thanks to remote work, layoffs and savings on travel and events. The company is betting everything on remote work. It didn’t just reorient its products to better serve customers working virtually. Execs also expect “significant” financial improvements by subleasing…

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