collaboration

Dispatch 1

[UPDATE, Jan. 26, 2023: This article did not properly describe ARC’s Direct Connect initiative; its definition is updated below.] We start with some good news.  ARC president and CEO Lauri Reishus told attendees to The Beat Live in December that the pandemic caused fewer travel agency closings than ARC had anticipated.  Back in 2020, Reishus…

Swiss Study Offers Thoughts On When To Teams Or Trot (Audio)

Researchers again found virtual communication offers “limited” capacity to replace face-to-face meetings. But with support for predicted reductions of between 20 percent and 30 percent in business travel volume due to trends accelerated by the pandemic, they argued that understanding how businesspeople choose between travel and virtual “has become urgent.” Researchers at the University of…

Direct Travel CTO Sees Future Of Travel Management Tech In Teams, Slack

Are native travel management company mobile apps obsolete? That’s Darryl Hoover’s question. The Direct Travel chief technology officer was playing out the implications of the company’s revised digital strategy. Leveraging collaboration platforms including Microsoft’s Teams and Salesforce’s Slack, he said, allows the travel management company to meet customers where they are. That’s a lot easier…

Amadeus Taps Into Collaboration Trends With Cytric Booking Tool

Is this the year that the Amadeus Cytric online self-booking and expense management system makes a North American splash? The company has big plans and claims some fish on the hook. On Tuesday, Amadeus announced new integration with Microsoft to bring Cytric to users of Teams and Outlook.  Those connections follow a wider Amadeus-Microsoft partnership,…

Op Ed: Pat McDonagh On A Career In The Virtual World

Clarity CEO Pat McDonagh muses on how his career would look today without the essential in-person moments. U.K. Chancellor of the Exchequer Rishi Sunak caused a bit of a stir this week by suggesting that young people in business would benefit from being in the office because face-to-face interactions, learning opportunities and relationships are essential…

How I Navigate Networking Events As A Person Who Doesn’t Drink

By Haley Moss, an autistic attorney, author and neurodiversity advocate. “Are you sure you just want a Diet Coke?,” a colleague says to me almost every time we’re at a networking event, motioning toward the bartender or glancing at the glass of wine in their hand. This routine is fairly common to me: Grab a…

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