Tag Archives: commission

Reshopping Can Be Free, But Beware The Bias

By | May 9, 2018

Popularized by Tripbam and Yapta, hotel reshopping offers savings as rates fluctuate after initial bookings. But who controls exactly what gets reshopped and rebooked? Whose best interests are served? Microsoft’s recently released corporate travel manifesto raised these and more questions. The document alluded to conflicts of interest when travel management companies actively bias toward hoteliers in order to earn… Read More »

Evolving Hotel Economics Present Opportunity For Commission Collection Specialists

By | January 23, 2018

Collecting hotel commissions always has been arduous. Helping agencies and corporations with it is the reason companies like Onyx CenterSource and CTS Systems exist. For their clients, hotel compensation strategies that reallocate monies from the traditional commission bucket to so-called marketing fees exacerbate the challenge. The apparent step-up in such activity has led to more bemoaning about opaque economics… Read More »

No Show? No Commission

By | March 24, 2017

Industry practice stipulates that hotels don’t pay commissions on penalty charges when travelers don’t show up, even if the rate they booked was commissionable. Yet, one expert said some travel management companies get hotels to stray from the standard practice. No-shows are fairly rare, but the topic could become more relevant if hotels continue to tinker with cancellation… Read More »

Airline Consolidation, Other Factors Further Squeeze Travel Agency Commissions

By | January 6, 2017

Once in a while, some in the buyer community are excited by the dollar signs associated with global distribution system incentives paid to travel management companies. Disclosures from the US Airways v. Sabre trial recently offered such an occasion. Testimony indicated this money is significantly smaller than commission revenue from airlines, but a new examination of U.S. government data shows the latter… Read More »

Sources: Hilton Stops Dickering Around With Reduced Commissions

By | July 22, 2016

Hilton Worldwide is no longer considering reduced commissions on its member rates, according to sources. Hilton press officials did not respond to requests for comment sent Thursday morning. This a relief for travel agents and their business customers. Yet, concern about exposure to changes in supplier revenue — especially from hotels — will remain. “We do worry about… Read More »

Hilton To Cut Agency Commissions On New Rates

By | March 21, 2016

Hilton Worldwide declined to comment, but several sources said it’s planning to reduce agency commissions on its new HHonors rates. Those are the discounted rates that Hilton revealed in February as part of its “Stop Clicking Around” marketing campaign, designed to compete with online travel agencies. Other travel agencies at first worried they also would not have access… Read More »