Posted in Careers Culture

Recasting The Travel Manager’s Role

Travel management always has been about communication. Today it’s called engagement, and it’s crucial. Collecting feedback from travelers, coordinating with various departments and getting the…

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Posted in Culture Policy

Travel Managers Ruminate On The Impacts Of Tightening And Relaxing Policies

Boston – It’s folly to look for consensus on which way corporate travel policy is moving. Speakers at the Global Business Travel Association convention here…

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Posted in Culture Reporting

Getting In The Feedback Loop

It is easy to understand the importance of traveler feedback. Obtaining it is harder. As usual, mobile technology offers promise. A few new tech companies…

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Posted in Methods Productivity

Travel Management Pros Sort Of Like The Social Enterprise

Social media can help with travel management, but so far it’s not for everybody. According to Carlson Wagonlit Travel research released last week, using enterprise social…

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