Tag Archives: Concur

The Year In Polls: Travel Risk Is Ubiquitous, Preparation Isn’t

It’s clear that travel risk management is a top priority for travel management professionals (1, 2). Recent industry research, though, showed companies are at varying stages of preparedness. The demand is there. Company leaders, investors and regulators may insist on certain measures. Travelers are asking, too. One-quarter of the travel managers polled in April 2017 by the Association of… Read More »

The Year In Polls: Booking Channel Policy Compliance Offers Results, Opportunity

For any given business travel program, the only policy compliance numbers that really matter are its own. Even so, industry research in this area can help shape dialogue on the topic and sometimes influence the perspectives of a travel manager’s key constituents. A handful of surveys that this year addressed corporate travel booking policy compliance showed that while it… Read More »

TripBam Corrals Direct Bookings With Traxo’s Help

TripBam is growing fast. What started as a rate checking and re-shopping service now also can serve as a tool for hotel rate negotiations. Its analytics dashboard evolved into a hotel program management system. Now, to better cover client needs, TripBam is working to bring in data on bookings made directly with hotels and put those reservations through… Read More »

Pana Shifts To Non-Employee Travel, A Niche With Many Pain Points

Business travel startup Pana is eyeing profitability next quarter after narrowing its focus to a seemingly underappreciated and underserved population in corporate travel: non-employees. Contractors, suppliers, board members, prospects, family members and job candidates have many similar needs, but it’s employed business travelers for whom companies design policies and procedures. Firms employ workarounds to address other constituents, but… Read More »

Airbnb-Concur Travel Hookup Slated For Early 2018

Concur expects to launch by February the ability to pull Airbnb listings into hotel-only search results within the Concur Travel self-booking tool. At companies that opt in, users searching for lodging as a standalone item would see Airbnb listings with pricing and some details. That includes requests using Concur’s “vicinity search.” Booking requires the user to click over… Read More »

Questioning The Advance Purchase Airfare Axiom

Is it still a bad idea to wait until the last few days before a flight to buy a ticket? Yes. However, extra capacity and low-fare competition is causing some counterintuitive pricing. Walk-up fares, for example, are not always the most expensive. For the most part, travel management pros continue to advocate advance purchasing. It’s a common component of… Read More »

Squabbling Some, Online Booking Tool Providers Address Negative Perception

New York – More than 20 years since their invention, corporate online booking tools don’t generate much respect. Executives with three of them last month channeled the notion during a panel discussion that mixed updates on development priorities with good-natured ribbing. Representatives of market leader Concur, reinvented Deem and North America newbie Amadeus Cytric touched on familiar issues like system reliability, the… Read More »

Traxo Unveils Enterprise Server-Level Email Parsing To Capture Off-Channel Bookings

Travel purchasing outside of approved channels isn’t new and it may not even be a growing problem, but it’s still a problem. Traxo has been working to solve the challenge for several years. Adding to a few approaches already in the market, the company’s new Filter solution seems likely to fit the bill for many clients. Filter is more… Read More »

What’s The ROI Of Travel Risk Management?

It might be difficult to attach numbers to something as seemingly abstract as travel risk management. How do you measure the return on investing in this area? There are a few approaches, both qualitative and quantitative. To understand the ROI, one first has to understand the risks. Travel risk management gets more attention now than it did a… Read More »

Airbnb Adds Systems Integrations In Corporate Travel Courtship

Airbnb inventory is coming to corporate booking channels. Concur and Flight Centre this summer went public with their plans. Amadeus is considering if and how to link its booking tool. Airbnb’s self-reported data shows rapid growth even before these integrations. Anecdotal reports indicate increased corporate acceptance. Concur in July said “in the coming months” it would integrate Airbnb… Read More »