You can’t manage what you don’t measure, but how do you measure? That question has hindered the business travel sector’s assessment of environmental impact for years. Two-thirds of 216 buyer respondents to a GBTA poll this month said sustainability had prompted them to review travel policies — the most of any listed factor. Yet, in…
National Travel’s Ted Lawson has read the industry headlines and considered the arguments. His 40-plus years in travel management (after seven in air travel and lodging) and focus on customer service tell him that it’s time for a somewhat retro client pricing model: 3.x percent of the airfare. The x depends on online adoption. “This…
With no one conducting in-person corporate events, the industry calendar is filled with webinars and other virtual programming. No one can listen to it all. Nor should they want to; many are beset by technical difficulties or stray too far into supplier marketing. But plenty deliver education for travel management pros and enable networking, benchmarking…
Wex agreed to buy fellow business-to-business payments firm eNett and transaction optimization company Optal for a combined $1.7 billion. That includes $1.275 billion in cash and 2 mIllion shares of Wex stock. Enett is a joint venture majority owned by Travelport, with Optal (formerly PSP International) a minority owner. Enett offers virtual payment solutions for…
Treasury & Risk magazine last month recognized Bristol-Myers Squibb for new payment programs that include virtual cards for meetings and a switch to Citi for greater acceptance. The company implemented the multi-faceted program in 32 countries within eight months. Sara Friedlander, BMS director of enabling services for global procurement, spoke on the magazine’s May 22…
Artificial intelligence is a popular topic among The Company Dime’s advisors. Previous guest posts focused on AI’s potential in travel management and society at large, ramifications of self-driving cars and the potential upside of robots handling menial tasks. Conferma co-founder and CEO Simon Barker explores another angle: AI’s potential to draw on emotions, making for not…
San Diego – Industry players are working to smooth out the rough spots in virtual payment for managed travel. Even without commonality across all the players, many travel program managers are finding the benefits of virtual payment too good to pass up. Reducing fraud, streamlining reconciliation and making things easier for travelers without corporate plastic…
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