Cornell

Hotels Reconstitute, Restore Brand Standards With Business Travelers In Mind

David Jonas

Hotel executives say they are reconsidering and reinstating brand standards, potentially impacting business traveler expectations and corporate sourcing.  Brand standards govern the responsibilities of property owners and operators. Ranging from design, maintenance and renovations to operations, amenities and customer services, they support consistent experiences and define brands. Prominent among them are specifications for food and…

Will Required Hotel Guest Vaccinations Hit Corporate Travel?

David Jonas

While there are plenty of Covid vaccine mandates for indoor places around the country and the world, there are few for hotels. In the United States, they’re limited to a handful of smaller boutique hotels and leisure/resort properties — for now. A few other countries already enacted rules requiring proof of vaccination for lodging guests,…

Buyers, Intermediaries To ‘Hold Hotels Accountable’ For Environmental Protection

David Jonas

Air travel gets a lot of attention, but lodging also generates greenhouse gas emissions. Given the number of hotel options in a given market, there may be more that companies can do about it. To overcome inconsistent reporting and disparate methodologies across the industry, some corporate buyers are developing their own hotel assessment tools. A…

Sizing Up Predictions: It’s Not Dead, But Business Travel’s Long-Term Place In Commerce Could Diminish

Jay Campbell

Recent coverage in mainstream publications gave the casual observer the impression that business travel might be dead. Here’s a sub-headline in Fortune this month: “The end of business travel?” The U.K.’s Telegraph in January asked, “Have Covid and Zoom killed business travel?” A BBC News podcast this week followed with, “Could the all-expenses-paid business trip…

Reporter’s Notebook: Reviewing Job Performance During Covid, Coordinating Travel Mgmt. And Security, Reconsidering Corp. Airline Deals, Pursuing Testing Standards

David Jonas

This autumn isn’t panning out the way many of us expected. Business travel hasn’t bounced back, and in-person industry education is non-existent. Fortunately, virtual forums are standing in. The batch of insights below came from online events conducted by Deem (Sept. 24), the Institute of Travel Management (Sept. 29), and Atlas Travel, Cornell University and…

Hotel Cleanliness: Making Sense Of Certifications And Brand Initiatives

David Jonas

Buyers may or may not issue formal RFPs for next year’s hotel rates, but most will look for assurances that properties are safe. There’s an array of new, branded hygiene programs announced by chains, certifications from various entities and recommendations from health authorities and industry associations. There’s a lot of commonality between these programs but…

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