Cornerstone Information Systems

Op Ed: Mat Orrego On Approaching And Solving Problems In The Travel Industry, Part 2

A few years ago, Cornerstone Information Systems CEO Mat Orrego wrote the first installment of this editorial. From his perspective, recent events have illustrated some exceptional, successful cases of the kind of problem-solving in action that he had discussed. For some, according to Orrego, it’s now about pivoting or perishing. This pandemic has forced us…

World Travel Inc. Partners With Rome-Based Tech Firm For Reporting Chatbot

Few things jazz up Rock Blanco more than new platforms, which helps him stay cool in the face of trial and error. Such is the World Travel Inc. chief innovation officer’s relationship with Alexa, whom he had to dump for a friendlier dance partner. Now, World Travel is working with Rome-based Askdata on a conversational…

Minneapolis TMC Makes Hay With Subscription Model

Startups are not the only travel management providers trying out new pricing models. Thirty-six-year-old family business ProfessionalTravelService.com, a Travel Leaders Group affiliate, is based in Minneapolis but lives online. Using Deem or SAP Concur, clients don’t pay online transaction fees as the TMC relies on supplier commissions and incentive payments. Services include traveler tracking through…

How Good Is Apple’s Deal With United? Here Are Some Benchmarks

It’s tempting to try to ascertain Apple’s discount on business class airfares between San Francisco and Shanghai after this month’s leak of United Airlines client information. The info wasn’t detailed enough to draw firm conclusions, but industry providers can offer some context. According to banners posted at a United staff event, Apple purchases 50 business class seast per day…

Travel Management On The ‘Precipice’ Of Better Using Data For Improved Traveler Experience

A research paper released last week called for corporations to put more focus on measuring trip friction, success rates, and recruitment, retention and attrition. While survey results showed how far the profession has to go, there are examples of work underway. Not the first to make this case, the Association of Corporate Travel Executives and BCD…

AirPlus Partners With Cornerstone For Virtual Payment Programs

AirPlus International and Cornerstone Information Systems are working together on virtual card programs. According to an AirPlus official, the companies are piloting with select customers back-office integration through Cornerstone’s iQCX system. The official said clients would not need a virtual payment intermediary like Conferma. AirPlus first brought its virtual payment solution to the U.S. market…

End of content

End of content