Cornerstone Information Systems

Want Data Insights? Travel Inc. Says Ask Alexa

Voice-assisted search is exploding, and along with it comes the opportunity for traveler service and transactions. What about data? A number of companies are looking into this, but Atlanta-based Travel Incorporated aims to be the first corporate travel provider to release a working product. Building off its proprietary reporting tool, Evolution, a new Travel Inc….

Cornerstone Wins Federal Data Account As Concur Sunsets TravelTrax

Concur is phasing out the TravelTrax data solution and its biggest user, the U.S. federal government, is switching to Cornerstone Information Systems. A Concur representative confirmed the company would be sunsetting TravelTrax by next year. “We are committed to the travel analytics space and will continue to invest and innovate in this area,” according to the…

New Agency Automation Player Targeting Mid-Office And Point-Of-Sale Advances

There’s a new entrant eyeing a spot in the travel agent technology field. Centered on a rules engine, Fociss Travel System would help corporate travel management companies connect various customer-facing tasks with behind-the-scenes automation. The idea is to make agents more efficient and improve customer service. The first step is a new cloud-based mid-office system “because that’s what so…

EU Privacy Ruling Creates Legal, Tech Uncertainty

[UPDATE, Oct. 9: Amadeus statement included. An Oct. 12 BCD Travel statement is here.] Travel and expense management providers don’t expect drastic changes in response to the European Court of Justice’s annulment of a key EU-U.S. data privacy accord. The data will still flow. But they’re attentive to these and similar developments, and thinking about where they may need…

Grasping At Remedies For The Hotel Data Normalization Headache

Hotel data normalization. Sounds deadly boring, right? Mention the concept to corporate travel people, and the feeling is more like frustration. Grasp Technologies is testing a remedy that executives claim could actually make the process a snap. They’re not the only ones. Cornerstone Information Systems also has something up its sleeve. Hotel booking data tends…

From Data Management Firms, Clients Demand The Future

It seems that some corporate travel decision-makers are endlessly dissatisfied with data. It’s imperfect, dumped on them in buckets and hard to present to executives. Nowadays they want insights at the trip level. They want to identify policy violations before it’s too late. They want to take more immediate action on predicted outcomes. Using travel…

Years Of Consolidation Gave Concur Market Power, But No Monopoly

You may have read that as SAP swallows Concur, business travel innovation goes down with it. This is absurd. Concur is much more an expense management software company than a business travel company. Is it innovative? Yes, but that’s not how it got its travel cred. Concur has no monopoly on ingenuity and now, perhaps…

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