Corporate Travel Department

Dispatch 12

After announcing a few in March, SAP Concur added several enhancements to the roadmap for its upgraded online booking tool, including the ability to change ticketed air trips in Sabre, scheduled for release during the quarter ending in September. Planned for the current quarter is the capability for reservation holds on EDIFACT-based Sabre bookings. The…

Explainer: Configuring Travel Management Company Services

The primary choices for a travel management company servicing model have been the same for decades. The set of players providing the service has changed through M&A among existing providers and the emergence of new ones while improving technology allows for different flavors like virtual and hybrid-working agents. The most significant change affecting customer decisions…

Reporter’s Notebook: Feds On Health Passports, Buyers On TMC Services, Hotel Sourcing Strategies, Going Green In Lodging

Today’s industry dialogue is all about how and when business travel comes back. A big part of the how is making travelers feel confident and streamlining their journeys. Many see digital health passports as an answer. The U.S. government last week indicated it would provide guidelines for new health credential systems. A panel of government…

Corporate Travel Buyers On What They Need From TMCs, How They’re Working With Suppliers And Why Policies Changed

According to a pair of travel managers who recently completed RFPs for travel management company services, the traveler experience was a bigger priority than ever before. That stands to reason during a pandemic that is focusing organizations’ attention on their people. Other components of a TMC’s offering that always were important to buyers, like content…

More Travel Management Company Consolidation Is Coming And If Past Is Precedent, Most Clients Will Be Fine (Audio)

Travel management company owners who sell their companies in the near future will be fortunate to get half of what they could have earned pre-Covid, according to experts in consolidation speaking last week during a Teleconference call. While the extent to which clients stick around could be a bigger determinant than in the past on…

ARC Notes Positive Booking Trends But Preps For Closures At Up To One In Four Travel Management Company Locations (Audio)

Tickets issued by corporate travel agencies last week were down 85.7 percent year over year. It was a slight improvement on the week before, continuing a modest trend. Speaking last week during a Teleconference call, ARC president and CEO Mike Premo shared his “marketing spin” that corporate travel grew by more than 50 percent during…

Explainer: The ARC Corporate Travel Department

Is ARC’s Corporate Travel Department designation more or less valuable than before the pandemic? The question is rumbling around among some corporate travel managers as they look to reconstruct their programs with new priorities, such as control. What is a CTD? It establishes commercial and legal relationships with travel suppliers through ARC which are similar…

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