Corporate Travel Management

Latest Startups Try Texting, With Agent Or Bot

It’s becoming difficult to count on one hand the tech startups going after the “small” or unmanaged business travel market. 30SecondsToFly, Cinch, Hyper Travel, TripChamp and Travo are a few. Hyper, along with shopping services like Assi.st and Mezi, are bringing a new element to the travel-booking experience. They’re focused on mobile texting as the means…

2015 On The Company Dime

As they work for advantage, clients, suppliers and those in between keep business travel management interesting. Changes to underlying and consumer-facing technology make it a dynamic business function. The personal and geopolitical elements of business travel offer points of note from the micro to macro levels. As one of our featured practitioners noted, this job is about economics, geography, psychology and then some….

EU Privacy Ruling Creates Legal, Tech Uncertainty

[UPDATE, Oct. 9: Amadeus statement included. An Oct. 12 BCD Travel statement is here.] Travel and expense management providers don’t expect drastic changes in response to the European Court of Justice’s annulment of a key EU-U.S. data privacy accord. The data will still flow. But they’re attentive to these and similar developments, and thinking about where they may ….

Travel And Transport Invests In Control

Travel and Transport isn’t in the “mega” TMC category, but it’s big enough now for global aspirations beyond the Radius Travel network it has helped steer for more than 20 years. Investing in overseas markets is one way the Omaha, Neb.-based company is trying to control its future. So is building more proprietary systems, including an agent desktop and a business intelligence platform. After years of exploring…

T-Mobile’s Travelers Are Reforesting Haiti

Gamification found footing in T-Mobile’s corporate travel program. Yes, travelers get badges and points for complying with corporate policies, but that’s hardly the point. And yes, the compliance push has saved money. But that too isn’t what’s really important. More meaningful is converting some savings into jobs for the impoverished and new lungs for the earth. To pull…

TMC Apps: ‘Table Stakes’ For Clients

When asked what mobile apps they suggest company travelers use, travel managers invariably name apps from their risk management and tech providers. They also name their TMC, if it offers one. A TMC app’s standard feature is itinerary management, also core to popular apps like TripCase, TripIt and WorldMate. TMC apps grab information on bookings made by a travel agent or through a corporate booking tool, and update when there are changes. Another common feature…

From Data Management Firms, Clients Demand The Future

It seems that some corporate travel decision-makers are endlessly dissatisfied with data. It’s imperfect, dumped on them in buckets and hard to present to executives. Nowadays they want insights at the trip level. They want to identify policy violations before it’s too late. They want to take more immediate action on predicted outcomes. Using travel…

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