Corporate Travel Management

MW Consultancy’s Martin Warner discusses GBT-CWT merger.

Op Ed: Martin Warner On NDC Readiness And The Economic Impact

Former CWT executive Martin Warner, of late a consultant to various players in corporate travel, knows as well as anyone the impact that distribution changes have on travel management economics. Here he reminds us that’s an unresolved issue with NDC. The recent article in The Company Dime on “readiness” for NDC was an excellent summary…

Sabre, TMCs Advance AA NDC Testing
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Sabre, TMCs Advance AA NDC Testing

After some initial tests of basic functionality late last year, Sabre and several travel management companies last week started an “expanded pilot” to support fares coming through American Airlines’ NDC-compliant application programming interface. Corporate travel buyers are keen to see progress as they contemplate potentially unwelcome consequences of American’s plan in nine weeks to pull…

Qantas Amex GBT surcharge

American Express Global Business Travel To Surcharge Qantas Tickets Bought In Australia

One consequence of airlines externalizing the cost of distribution is that it’s pushed to corporate customers. American Express Global Business Travel as of Feb. 20 will invoice clients an extra 3 percent of the ticket price (excluding taxes and airport fees) on all bookings with Qantas purchased in Australia.  According to a copy of a…

air ticket tour code controversy
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Buyers Fret (Privately) About Airline Ticket Tour Codes

On airline tickets using corporate negotiated airfares, travel agents and booking tools typically include tour codes to identify bookings as coming from a particular travel agency, corporate TMC or airline corporate client. When these codes are wrong or missing, there may be financial ramifications or an impact on traveler benefits. Corporate travel buyers speaking during…

TMC hiring|
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Travel Management Companies Sweeten Offers As Staffing Issues Persist

American Express Global Business Travel, BCD Travel and CWT each has around 500 job openings, according to their websites. Industry employment and recruiting sources said some travel management companies had begun offering more competitive salaries and benefits to attract talent. Some refreshed or reintroduced recruitment and training programs.  It’s all not soon enough for corporate…

Never Universal, Dynamic Hotel Discounts Lose Appeal In Seller’s Market
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Never Universal, Dynamic Hotel Discounts Lose Appeal In Seller’s Market

That they see the lodging sector as a seller’s market right now means many corporate travel buyers are waiting until later than usual to start rate negotiations for the coming year. It also means the dynamic discount model hotels began pushing well before the pandemic — which then served as a component of the dual-rate…

Is Dynamic Pricing Coming To Corporate Car Rental Deals?
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Is Dynamic Pricing Coming To Corporate Car Rental Deals?

Negotiating a discount off floating market rates is the prevailing model in airline corporate deals and a component of corporate hotel agreements. Is car rental the next sector to take this plunge with its medium-sized and larger accounts? There’s talk, but most observers don’t see that happening in the near term. “Hertz has always maintained…

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