Policy compliance remains one of the biggest challenges for corporate travel buyers. There are lots of old and new reasons, from the practical to the psychological. Most notable is the complexity of business travel. Throw in various other factors and the notion of leakage is becoming ambiguous. If your company neither endorses nor prohibits Uber,…
Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click these links to jump to updates on airline consolidation, New York lodging rates, hotel safety, GBTA’s risk management…
It is easy to understand the importance of traveler feedback. Obtaining it is harder. As usual, mobile technology offers promise. A few new tech companies provide the means to collect timely and relevant traveler input, on the fly. Some travel management companies are looking to do the same. Armed with meaningful feedback, travel managers can…
Dinova’s new rewards program enables client employees to personally benefit from their companies’ dining dollars. Whereas in the dining network’s existing program their companies get rebates, individual participants also can now earn points redeemable for restaurant gift cards. American Express corporate cardholders working for Dinova clients can sign up for the myDinova program on its…
Washington, D.C. – Along with changing attitudes, many private-sector companies now have nondiscrimination policies protecting lesbian, gay, bisexual and transgender employees. Some such employees no longer hide who they are, and many travel overseas for business. People with certain sexual orientations or gender identities may risk jail time or worse in some countries. In many more, the locals…
Our seventh podcast episode features an interview Jay Campbell conducted in November with Judy Bauer, a longtime travel management practitioner recently retired from Marsh & McLennan Companies. Judy is keeping her hand in the business, taking the occasional project, but she has turned over MMC’s large travel program to her team members including Greg Wilczek and…
Bridgewater State University institutional travel coordinator Greg DeMelo is on a mission. Having established a cost-saving, insourced travel management program at his school using ARC’s Corporate Travel Department designation, he wants to get all eight other Massachusetts state public universities on board. He’s got a foothold in one. Seemingly like everything in higher ed change…
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