culture

Boeing, EY Buyers Demonstrate Why Dynamic Hotel Pricing Isn’t For Everybody

Chicago — GBTA billed the session as a point-counterpoint. Well-known and charismatic buyers from two very large companies would debate the merits of using dynamic pricing over static rates for lodging. “Who will survive the debate?” the session’s description asked. “Hear from both sides as they passionately argue their position for and against dynamic pricing.”…

Op Ed: Fernão Loureiro On Embracing Loyalty Programs

Most companies don’t insist that travelers hand over loyalty program points accrued during business travel. Philips Latin America outsourced regional business travel manager Fernão Loureiro discusses what he sees as a worrying trend in his home region and why companies should resist it. In Latin America some colleagues are pushing their travel suppliers to create…

Analysts Examine Journera, SalesTrip, TravelBank, TravelPerk And TripActions

A trio of industry consultants took time out this month to join The Company Dime’s Jay Campbell and assess strengths, weaknesses, opportunities and threats for a quintet of business travel startups. In general, they said, this crop has good prospects. Below are summaries of comments by Twelve Squared Growth’s Mitch Gross, Festive Road consultant Aurélie…

Op Ed: Alan Tyson On Boycotting The Dorchester Collection

Not one to avoid opining on social topics, Databasics CEO Alan Tyson today addresses another. This time he (sort of) commended big companies that ended their patronage of hotels owned by the Brunei Investment Agency, an entity controlled by the Brunei government, which recently enacted new policies that violate human rights. Even if the motives…

Op Ed: Keesup Choe On Why Travel Management Is Slow To Get Its Upgrade

With every breakthrough in artificial intelligence, we humans must adapt our expertise. Keesup Choe, CEO at data and intelligence firm PredictX, sees automation as a complement, handling what machines do best. At the same time, people continue doing what they do best: being creative, building relationships and thinking strategically. The key is figuring out how…

Op Ed: GoldSpring Consulting On Finding Strategic Value In Meetings Management

It’s Adam Gordon’s turn to share GoldSpring Consulting’s insights. In this From The Field guidepost, the senior consultant delves into measuring the value of strategic meetings programs. While savings is the metric that gets the most attention, Gordon contends that it’s not nearly enough for understanding the benefits to an organization. SMM should address the…

A Few Minutes With ECPAT’s Michelle Guelbart

Jay Campbell last week met with ECPAT director of private sector engagement Michelle Guelbart to discuss the organization’s mission to fight sexual exploitation of children, sex trafficking and labor trafficking. On the 10-minute recording playable below, Guelbart talks about ECPAT’s Tourism Child-Protection Code of Conduct, recent U.S. federal legislation partly modeled after it, how the issue makes…

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