Corporate customers constantly reshopping rates is bad for hotels, but so long as properties publish lower rates, revenue managers have little recourse. It didn’t matter so much during the last several years, thanks to the healthy business environment. That’s gone. Making matters worse for chains, clients now are using Tripbam’s data troves to go straight…
This autumn isn’t panning out the way many of us expected. Business travel hasn’t bounced back, and in-person industry education is non-existent. Fortunately, virtual forums are standing in. The batch of insights below came from online events conducted by Deem (Sept. 24), the Institute of Travel Management (Sept. 29), and Atlas Travel, Cornell University and…
GBTA a few months ago attempted to create an industry consensus behind rolling over 2020 hotel rates to 2021. Hotel companies were for it. They simultaneously pushed dynamic discounts off best available market rates to provide some protection for buyers. Some clients accepted that and ditched the RFP process for this year while others did…
Buyers and sellers want an improved meetings sourcing process. They complain about the complexity and the volume of requests for proposals needed for the task. All would welcome a cost-effective, transparent platform for quicker searching, shopping and booking. These are the stated reasons for a combined $50 million investment in meetings marketplace Groups360 by Accor,…
Chicago — The next economic recession always is a matter of when. Currently in a 10-year run of strong performance, the travel industry is starting to produce indicators suggesting a downturn may come sooner than later. There is a full basket of complications, topped by a simmering U.S.-China trade war. Adding uncertainty are Brexit, multiple…
GBTA will consider “all forms of accommodations” for a forthcoming update to its hotel request for proposals template. Aiming to complete the update in time for 2019 rate negotiations, GBTA will establish a volunteer task force to determine which new elements to incorporate, according to an association official. Bringing home-sharing into the annual hotel RFP…
It’s natural to look askance at HRS when executives say they’ll do your hotel sourcing for free. We’ll get to that. The other story on hotel sourcing partners this year is whether we’re at peak Lanyon. To manage the onerous hotel rate negotiating process, corporations and travel management companies turn to technology. Lanyon has been…
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