CWT

Amex GBT Wins Citi, Develops Its Services For Companies Across The Spectrum

Interviewing American Express Global Business Travel CEO Paul Abbott during a Sept. 7 investor meeting, Citi equities analyst Pete Christiansen referenced a “really good” financial services company that GBT had recently won. Turns out, it’s Citi. Implementation in multiple countries is due by year-end, sources said.  CWT, which declined to comment, has been Citibank’s primary…

Why Corporate Hotel Rates Will Keep Rising

Though some forecasters expect moderation next year, corporate hotel rates continue to rise. There are several reasons, notably inflation, cost pressures and lagging corporate recovery relative to other segments. While several hotel executives in recent weeks said all three challenges were easing, they also described a “normalized” environment featuring elevated pricing levels. Buyers should expect…

Is Airline Service A Difference-Maker? Not Really, Say Corporate Travel Folks

In its opposition to proposed U.S. federal protections for air travelers, IATA last month said passengers could “take their loyalty to other carriers if they are not satisfied with service levels.” In corporate travel, this is more theory than practice. While compensation for inconvenience would be nice, individual business travelers with options tend to favor…

CWT Partners With Spotnana

CWT and Spotnana are preparing to announce an alliance in which the former offers its customers services powered by the latter’s tech, according to people familiar with the matter. The companies did not comment. They also declined to comment on information from sources suggesting that Walmart intends to use Spotnana internally, following similar word about…

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