Most business travelers need wheels or rails to get to and from the airport and move around at their destinations. Finding and booking many of the various options is getting easier. Seeing price comparisons before making decisions is the next mile. Mobile apps provided by Lyft and Uber fill the need for convenient rides throughout…
Corporate travel veteran and Serko senior vice president of North America Tony D’Astolfo takes us through how corporate booking tools got to where they are — under-appreciated and criticized. He challenges readers to think about where they should go from here and highlights hard questions travel managers need to ask. “How did things ever get…
Airline Tariff Publishing Company and its Routehappy subsidiary are out to change how air travelers view and compare flight options. Developed with the Big Three U.S. airlines, the new idea relies on a star ratings system like the one used for hotels. ATPCO calls the initiative the Next Generation Storefront. It’s meant to modernize indirect…
Welcome to a new audio feature as The Company Dime interviews the industry veterans at GoldSpring Consulting about developments in travel management. In this first installment, recorded Feb. 7, 2019, GoldSpring partner Neil Hammond talks to Jay Campbell about industry activity in which providers seek more ownership of the user experience.
Enterprise Holdings plans to acquire Deem by the end of this quarter as part of a deal announced Thursday. The companies did not disclose terms. “Deem will continue to operate autonomously,” according to a press statement, “and offer its suite of business travel technology including air and hotel as well as ground transportation options across…
Building on its 2016 investment, Enterprise Holdings Inc. early this year acquired more of corporate booking tool and ground tech provider Deem. An internal Deem communication indicated EHI was “increasing their stake in a big way,” though Deem CEO, COO and president John Rizzo last week downplayed the description. He said EHI remained “a minority investor.” EHI…
In a business travel sector as dynamic and competitive as ground transportation, there’s a lot to keep up with. While it’s got some new twists, one thing that hasn’t changed is the buyer’s need to heed add-on charges. “It’s a massive issue,” claimed Blacklane CEO and co-founder Jens Wohltorf during a phone interview last month. “The creativity…
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