A GBTA survey this month of more than 300 travel buyers found that 6 percent were using artificial intelligence in their programs, and 7 percent saw it as a top priority for 2024. One-third called it “important but not a top priority” for next year, while 37 percent said it was “low/no” priority and 16…
A federal appeals court on March 28 upheld a district court ruling that Molson Coors was not in the wrong when it fired a sales executive who could no longer travel for work due to health issues. According to court documents, the employee, Melchior George, was responsible for Molson Coors’ largest customer, Buffalo Wild Wings….
Researchers again found virtual communication offers “limited” capacity to replace face-to-face meetings. But with support for predicted reductions of between 20 percent and 30 percent in business travel volume due to trends accelerated by the pandemic, they argued that understanding how businesspeople choose between travel and virtual “has become urgent.” Researchers at the University of…
U.S. corporate travel has recovered to between 60 percent and 70 percent of pre-pandemic levels, with solid momentum continuing this spring, according to various sources. The rebound hasn’t been uniform, with small businesses and domestic trips still far outpacing large corporate and international, though the gaps are narrowing. Fresh industry data show strength in life…
We’re not all Jamie Dimon. That guy sidestepped strict quarantine rules on his trip to Hong Kong this fall because of who he is. The rest of us must jump through all kinds of hoops to cross borders. Certain obstacles that came about because of Covid will fade as the pandemic ebbs, while others outlive…
Old habits may die hard, but they’re no match for a pandemic. According to consulting firms like Bain & Co., travel for business-to-business sales is at risk as organizations, at long last, overcome inertia to tackle a challenging but profitable transformation to virtual selling. Recent research suggests that B2B buyers and sellers are more comfortable…
Competition for top talent is intense in some industries and keeping demanding workers is challenging. Many companies have recognized this by revamping approaches to human resources. A growing number allow workers to personalize benefits packages. They’re providing various perks to help employees calibrate work/life balance. What about travel? Aligning better with people strategies is perhaps one of travel management’s biggest…
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