Tag Archives: Delta

What’s Behind The Upsurge In Airline Commissions?

By | May 24, 2018

Total commissions paid to travel agencies by U.S. airlines in 2017 reversed a 20-year trend and jumped 15 percent year over year, according to U.S. government data. The data reflect a fight for market share as the Big Three enjoy strong demand and healthy balance sheets. On domestic U.S. tickets, commission dollar volume in 2017 rose for a third consecutive… Read More »

Lacking Southwest Concerns Lola’s Paul English Less Than Customer Acquisition Does

By | March 15, 2018

Well-funded startup Lola last week announced its Lola Works small business platform featuring reporting, team collaboration and policy and spending guidelines with “wiggle room.” The features could have some appeal, but Lola’s bigger challenges remain unresolved. One, how will it find customers? Two, can it compete for said customers without offering the airline that carries the most passengers in… Read More »

Brandon Strauss On Delta, The NRA And Playing Politics With Big Business

By | March 14, 2018

In the wake of the school shooting massacre in Florida a month ago, Delta Air Lines announced it would no longer offer discounted travel to members of the National Rifle Association. The NRA opposes banning the public sale of military-style firearms. Delta was one of a number of travel companies last month to cut ties with the NRA. Delta said it was attempting to stay neutral on divisive… Read More »

Aiming To Control The Offer, Delta Works To Release APIs ASAP

By | February 6, 2018

Delta’s public support for the International Air Transport Association’s New Distribution Capability is relatively tepid. That doesn’t mean it’s not exploring alternatives to traditional connectivity. In a Tuesday interview, officials discussed their focus on application programming interfaces and a clear desire to assume control over the “offer.” Shifting that control to airlines from global distribution systems may be… Read More »

Substantial Progress On Gender Balance Eludes Business Travel Professionals

By | December 7, 2017

EasyJet last month took heat for a gender pay disparity that it attributed to the preponderance of males among its pilots. The company also is paying its incoming CEO more than his female predecessor. If only such discrepancies were unique to easyJet. Throughout the travel industry, women remain under-represented in executive ranks and boardrooms. In travel management, they’re clearly underpaid… Read More »

Sources: Air France-KLM To Soon Join Rivals With Global Distribution System Surcharge

By | October 20, 2017

[UPDATE: We published new info on Air France-KLM here.] Sources expect Air France-KLM in the next couple weeks to announce a surcharge for GDS bookings, much like rivals at Lufthansa Group and IAG. This will come as no surprise for many observers. One source said an announcement could come as early as next week, while another indicated early… Read More »

Airlines Diverging On Custom Corporate Bundles

By | March 16, 2017

Delta Air Lines in 2015 started offering tailored packages of products and services to corporate accounts. It’s not doing that anymore. It has other ways to enrich commercial relationships with add-ons. The change in strategy reflects two different ways airlines view the concept of corporate bundles. Travel managers for a while talked up the idea of fares specific to… Read More »