Posted in Negotiating Reporting Suppliers

AA Builds Reporting Portal As Big Three U.S. Carriers Share More Client Data, Push Soft Benefits

The three major U.S. network airlines are big on providing account-specific information. This can relate to spending, contract performance, ancillary services and operational metrics. Delta…

Continue Reading...
Posted in Productivity Service Suppliers

Delta Extends Corporate Perks, United Announces Similar Program

United Airlines announced a benefits program for corporate customers. It is akin to a corporate recognition program Delta created in 2014 and recently expanded to…

Continue Reading...
Posted in Distribution

GBTA Convention Highlights Push For ‘Omni-Channel’ Airline Distribution

San Diego – Participants at last week’s Global Business Travel Association convention showed a stronger spirit of collaboration on alternative airline distribution than in years…

Continue Reading...
Posted in Distribution

Delta Asserts Support Of GDSs, Targets This Year To Test New APIs

Delta Air Lines expects to start piloting its new application programming interfaces with distribution intermediaries by the end of the year. While those APIs will…

Continue Reading...
Posted in Distribution Suppliers

What’s Behind The Upsurge In Airline Commissions?

Total commissions paid to travel agencies by U.S. airlines in 2017 reversed a 20-year trend and jumped 15 percent year over year, according to U.S….

Continue Reading...
Posted in Suppliers

Lacking Southwest Concerns Lola’s Paul English Less Than Customer Acquisition Does

Well-funded startup Lola last week announced its Lola Works small business platform featuring reporting, team collaboration and policy and spending guidelines with “wiggle room.” The features…

Continue Reading...
Posted in Culture Suppliers

Brandon Strauss On Delta, The NRA And Playing Politics With Big Business

In the wake of the school shooting massacre in Florida a month ago, Delta Air Lines announced it would no longer offer discounted travel to members of the National…

Continue Reading...