Some suppliers are describing corporate travel demand recovery trends beyond 80 percent relative to 2019, but a cross section of the landscape based on large-client data from Emburse is not so optimistic. Emburse for the quarter ending in September found that domestic U.S. air booking volume was down 36 percent versus 2019. Total domestic air…
The biggest knock on any discount program buyers secure with hotel properties and chains is that travelers can’t access preferred rates. That wastes the negotiating effort and eliminates some expected savings. According to Tripbam, for many enterprise clients, that’s been the case this year for chainwide deals. The reasons aren’t clear. Due to localized hotel…
There are a few ways to talk about business travel’s prospects. Some news articles quote sentiment surveys — do business folks plan to travel more or less, spend more or less on trips, loosen up on restrictions? Some highlight mid- to long-term forecasts by economists and the like. Many discuss uncertainty, but booking trends have…
Airfares are up, planes are full and some major U.S. carriers are reporting record revenues. At the same time, staffing shortages are wrecking customer service, dark economic clouds loom and some worry the recovery in corporate demand is decelerating. According to ARC, U.S. air bookings made by travel agencies that mainly serve commercial clients have…
Serko’s Tony D’Astolfo is always ready to serve his two cents with a smile. There’s been a lot of talk about the Great Resignation. And while we could debate why it’s happening, something not up for debate is how hard the travel industry has been hit by it. Hospitality executives lament the difficulty of replacing…
Corporate travel is finally showing signs of a sustained recovery, but its susceptibility to exogenous shocks has never been more apparent. Will it return to the levels of 2019, and if so, when? That’s anyone’s guess. CWT wants its answers to be more informed and, in February, began a three-month pilot with a startup analytics…
Delta is always first among publicly traded airlines to report quarterly earnings. Its boss, Ed Bastian, typically talks more about the corporate travel market than peers at other airlines. Thursday offered no exception, as he told Wall Street analysts to expect a strong spring and summer. “While the new variant is not done, it appears…
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