Ryanair has withheld services from corporate travelers who used third-party aggregation systems such as Travelfusion to book tickets, according to sources. These passengers found themselves entangled by Ryanair’s long-running fight against “screen scrapers,” online services that scan airline websites for fares and inventory that they or partners can resell. Handling bookings coming in via Travelfusion…
The preeminent mechanism for crunching data on corporate deals may be getting long in the tooth. Airlines weren’t totally comfortable when the independent company that built it sold to Sabre about eight years ago. As demonstrated by court testimony last month, at least some airlines remain loathe to have Sabre own important components of their…
Wilmington, Del. — Global distribution systems dominate indirect air travel distribution because travel agencies don’t want it another way. So it’s not unexpected to find that a new initiative like moving to XML-based connectivity under NDC takes a long time. So says an award-winning economist who has studied the travel distribution market for about a…
American Airlines last month began distributing a corporate bundle via its NDC-compliant API to clients of three travel management companies. AmTrav, Marplay in Mexico and Brazil’s Copastur use their proprietary booking tools to sell regular economy fares that include preferred main cabin seating, no-fee changes and a checked bag. United Airlines and TripActions announced a…
San Diego – Participants at last week’s Global Business Travel Association convention showed a stronger spirit of collaboration on alternative airline distribution than in years past. Notwithstanding mixed takes on the specifics, attendees and speakers reinforced the theme that corporate customers need the same sets of product and service options regardless of where they shop. New…
ZS Associates is running a pilot that sanctions for certain employees booking on the United Airlines website. Supported by integration between Traxo and the carrier, the direct option delivers a better booking experience and improved customer service, according to ZS Associates travel leaders. One of them is Glenn Hollister, principal at the firm and head…
When Lufthansa Group in mid-2015 informed the market of a new distribution strategy, one stated objective was to lower associated costs. The company expects to prove wrong the skeptics and start achieving that by the end of 2018. Lufthansa’s financial reporting does not offer enough detail to completely validate progress, but there are indicators of…
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