disruption

World Travel Inc. Builds Real-Time Load Factors Into New Disruption Management Platform

Airlines say they are limiting the number of passengers on flights in an effort to maintain social distancing. Anecdotally, though, plenty of flights are full. Airline approaches vary, the situation will be fluid and there are no guarantees. World Travel Inc. is building a tool to inject some confidence by showing how full flights booked…

Direct Travel Partners For Flight Disruption Compensation As Passenger Protections Spread To Canada

Some firms provide hotel rate assurance by rebooking rooms at lower prices. Others help travelers seek compensation for cancelled or heavily delayed flights. Los Angeles-based Service Technologies does both.  The four-year-old company last week announced a partnership with Direct Travel for compensation claims in the European Union and Canada. EU’s regulations on compensation for delays,…

Lumo To Add Flight Predictions To BCD Travel Marketplace

Lumo plans to deliver its flight disruption predictions to BCD Travel clients through the TMC’s SolutionSource marketplace. Lumo already works with Acendas, Adelman Travel, CWT, FCM and Travel Leaders Group. Lumo applies algorithms and machine learning to OAG’s real-time flight data to predict the likelihood of delays or cancellations. It conveys the information to travelers…

Op Ed: Scott Gillespie On Predicting The Value In Travel

Today’s advisor is industry veteran Scott Gillespie, managing director of tClara. Scott’s guidepost tackles what travel program managers should try to predict — and what to skip. Predictive analytics is a shiny new toy that has caught the travel industry’s eye. It sounds useful — check. It sounds cool — check. It scores points in…

Flight Disruption Predictions Arrive

One way travel managers and management companies earn their stripes is guiding travelers through trip disruptions. Better still is helping them avoid such snafus. Using predictive analytics, that’s Flightsayer’s game. Some beta testers are intrigued. Better-known in corporate travel circles, FlightStats also is working on predictive analytics. It’s keeping a lot of that close to…

Stats Show Outage Won’t Cause Corporate Payouts Under Delta Guarantee

Delta Air Lines’ operational woes this week appear to be behind it, but financial ramifications still need tallying. The airline’s clients wonder if compensation for their organizations will be part of that. FlightStats data seem to indicate that the answer for now would be no. The U.S. airline industry has envied Delta’s operation for years….

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