Posted in Budgets Productivity Reporting

Scott Gillespie On Predicting The Value In Travel

Today’s advisor is industry veteran Scott Gillespie, managing director of tClara. Scott’s guidepost tackles what travel program managers should try to predict — and what…

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Posted in Productivity Reporting Service

Flight Disruption Predictions Arrive

One way travel managers and management companies earn their stripes is guiding travelers through trip disruptions. Better still is helping them avoid such snafus. Using…

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Posted in Productivity Risk Service

Next Time, Avoid The Snow Disruption

Did today’s blizzard in the Northeast wreck your travel plans? There are a number of developing services that can help corporate travelers avoid such problems. A…

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Posted in Service Suppliers

Stats Show Outage Won’t Cause Corporate Payouts Under Delta Guarantee

Delta Air Lines’ operational woes this week appear to be behind it, but financial ramifications still need tallying. The airline’s clients wonder if compensation for…

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Posted in Productivity Service Suppliers

Big Three Airlines Add Corporate Travel Self-Service

[UPDATE, June 28, 2017: United Airlines next month will make available through an online portal a new set of features for corporate clients and travel…

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Posted in Productivity Service

Is There Money Hiding In Your Email?

BCD Travel is working with undisclosed partners to help clients process compensation claims when airlines fail to meet regulatory standards for service. European Commission Regulation…

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Posted in Service

Coming From A TMC Near You: Proactive Trip Disruption Services

If you’re a global travel manager and have not heard from your big travel management company about “proactive care” or “disruption services,” you likely will. American…

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