Posted in Productivity Service Suppliers

Big Three Airlines Add Corporate Travel Self-Service

[UPDATE, June 28, 2017: United Airlines next month will make available through an online portal a new set of features for corporate clients and travel…

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Posted in Productivity Service

Is There Money Hiding In Your Email?

BCD Travel is working with undisclosed partners to help clients process compensation claims when airlines fail to meet regulatory standards for service. European Commission Regulation…

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Posted in Service

Coming From A TMC Near You: Proactive Trip Disruption Services

If you’re a global travel manager and have not heard from your big travel management company about “proactive care” or “disruption services,” you likely will. American…

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Posted in Service Suppliers

AA-Delta Interlining Impact: Small But Not Insignificant

[UPDATE, Jan. 24, 2018: Delta Air Lines said it reached a new deal with American Airlines to handle customer reaccommodation during bad weather and other…

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Posted in Service Suppliers

Airlines Ease Disruptions With New Systems, TMC Processes

With parts of the United States finally thawed after another nasty winter, weary travelers can breathe a little easier. But cancellations are something airlines think about year-round….

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