Read on for an edited transcript of an interview with Suzanne Neufang, CEO of the Global Business Travel Association, conducted remotely on Tuesday by The Company Dime co-founder Jay Campbell. So we’ll be seeing you in Dallas in a couple of weeks. What’s going to be different at this year’s convention? We might say we’re…
The Wall Street Journal on Monday caught up to the significant changes at American Airlines. The article hit several themes covered in the trade press over the last six months. Its headline and sub-headline reflect the debate over whether AA is responding to the changed business market or trying to remake it. Raymond James analyst…
On Wednesday, the Travel and Meeting Society (TAMS) launched a series featuring interviews with travelers who have accessibility requirements. A group of TAMS volunteers led by Raytheon Technologies senior travel manager Andrew Slaiby (because he’s “vocal,” he said) is hosting the conversations to enhance business travel professionals’ understanding of accessibility needs. The participants aim to…
When assessing what she could do to further her company’s people-planet-profit agenda, Lindsay Balram sought high-impact but easy wins. She landed on making life easy for travelers, even if it meant spending more, and keeping track of how hard travel is on them. Her company, biopharmaceutical firm Alkermes, built a dashboard for various metrics to…
There was a lot of discussion at the GBTA convention here last month about diversity, equity and inclusion. Buyers and suppliers described their organizations’ performances in this area and the new initiatives underway. Much of it is about hiring practices and providing equal pay and opportunities for advancement. For buyers, another significant element is supplier…
Increasingly prominent in corporate travel, sustainability reporting is a complicated area. According to this article by Tensie Whelan, director of the NYU Stern Center for Sustainable Business, an organization should develop its environmental, social and governance disclosures after first considering existing standards, conducting analyses, establishing KPIs and understanding the financial return on its sustainability strategy….
According to candidates vying for three open seats on the Global Business Travel Association board, the group’s leadership needs accountability, transparency and diversity. The association also needs to do more to grow its membership, they said during a July 19 virtual meeting in which GBTA also outlined financial performance and proposed tweaks to its bylaws….
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