Dots & Lines

Op Ed: Katharine Farrell On What Brands Need To Consider Following Acquisitions

Executing an acquisition or merger can be tricky, and there have been several in the corporate travel space recently. Katharine Farrell of the Dots & Lines consultancy looks back at previous examples of brand consolidation in the industry and contemplates the pros and cons. May was an interesting month for the corporate travel industry. The…

Op Ed: Katharine Farrell On Best Practices In Travel Management Communication

Communicator and marketer are among the many roles travel managers are asked to play. A communications specialist herself, Katharine Farrell of the Dots & Lines consultancy offers pointers on how to promote corporate travel programs to various internal stakeholders. Crafting messages that resonate, spur action and have a lasting impact is hard. With renewed focus…

Op Ed: Mark Williams On FAA’s Apparent Lack Of Concern (Or Its Ineptitude)

“60 Minutes” on Sunday ran a segment about “persistent” safety issues and “an alarming number” of mechanical incidents at Allegiant Air, the ultra-low-cost carrier based in Las Vegas. “Between Jan. 1, 2016, and the end of last October, we found more than 100 serious mechanical incidents, including mid-air engine failures, smoke and fumes in the cabin,…

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