duty of care

Reporter’s Notebook: Announcements Timed With GBTA Convention Address Recovery, Risk, Service

The Global Business Travel Association on Wednesday welcomed back its Media Day event at the start of the annual convention. More series of presentations than press conference, the event requires presenters — companies that sponsor or exhibit at the convention and pay extra to be involved — to agree to withhold their announcements until the…

Required Reading: International Standards Body Poised To Publish Travel Risk Management Guidance

In the works since 2018, the initial version of ISO guidance on travel risk management is scheduled for release this month. It will provide a roadmap and a set of best practices that could evolve into a more formal standard and associated certification. Travel risk management experts welcome the publication and see it as a…

McKinsey To Corporate Travel Managers: Seek Insights On Resuming Travel From Intermediary Data

McKinsey & Company on Wednesday published its latest assessment of the “comeback of corporate travel,” and it’s not bad. That is, the evaluation neatly summarizes many of the pandemic-driven issues corporate travel leaders are grappling with, and the outlook isn’t the end of the world. The management consultancy sees 80 percent of 2019 volume coming…

Reporter’s Notebook: Corporate Travel Management’s Stature Grows With Complexity

Corporate travel managers are setting up for business travel recovery, but unknowns await. Intel is king. Duty of care is adapting. Sustainability initiatives are further eroding internal meetings and travel. The C-suite is listening. These were among the notable themes in discussions taped for or conducted during SAP Concur’s June 17 Travel Industry Summit. Amid…

Global Immigration Law Firm Creates Tech Company For Visa Processing, Tax Compliance

Immigration law firm Fragomen Worldwide partially spun out a tech company whose visa processing and tax compliance services are now available to the corporate travel market. The company, Nomadic, arrives at an interesting time after some incubation and Covid hibernation. Cross-border business travel is exceedingly complicated, and not just because of testing, insurance, vaccine or…

CWT Chief Executive Ekert Expects More ‘Big Brother’ Travel Management (Audio)

Liability risks will force some companies to use strict pre-trip approval and booking channel policies for the foreseeable future, according to CWT president and CEO Kurt Ekert. “This is not leisure travel, where the consumer is making a decision for their individual pleasure,” said Ekert last week during a Teleconference. “If you’re asking somebody to…

Aiming To Check More Boxes, Players Remake Risk Management Landscape

Employee safety is paramount for organizations. Because travel is a big part, providers involved in risk, security and mass communications in recent years added travel services to their portfolios. On the flip side, for organizations that focused people risk management mostly on their traveling people, 2020 showed there’s much more to it. To serve evolving…

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