Tag Archives: Egencia

In Defense Of Corporate Travel Policy

Corporate travel policy has taken a lot of grief lately. It’s too long, so nobody reads it. It’s not traveler-centric. It doesn’t incorporate “behavioral economics.” Its ability to control behavior is a “myth.” Some generalizations are less true than others, and corporate policy is often misunderstood. That doesn’t mean companies can stand pat. The business environment is always… Read More »

Concur Partnership Over, Egencia Announces New Expense Management Solutions

[UPDATE, July 12, 2017: Concur indicated it would support Egencia integration for existing joint clients through Nov. 1, 2018.] The partnership agreement between Concur and Egencia will end on March 31, Concur confirmed Tuesday in a written statement. Declining to comment on what Concur “is or isn’t doing,” Egencia VP of global product and marketing Michael Gulmann said, “We’d… Read More »

Variety, Practicality Mark Newest Travel Management Company App Features

[UPDATE, April 6, 2017: World Travel Inc. last month enabled fingerprint ID for logins and an option for users to remain signed in even as they switch to other apps.] Like other travel management companies, World Travel Inc. enabled email parsing and off-channel booking data capture in its mobile experience. Technology from Traxo powers itinerary data aggregation in… Read More »

Data From Price Assurance Tools Promise Power For Buyers

[UPDATE, March 10, 2017: FairFly completed integration with Travelport’s Galileo global distribution system.] Price assurance has taken root in corporate travel. TripBam and Yapta, especially, have made serious inroads. Another airfare reshopping firm, FairFly also is building a business on travel price volatility. These specialists are compiling huge data repositories. For travel managers, this may represent newfound power.… Read More »

Getting Past The Travel Agent Workforce Crunch

Adoption of online booking technology means corporate agencies can grow without a commensurate increase in headcount. But when new travel agents are needed, especially as the retirement bubble looms, how do they find them and what competencies are they looking for? For young people considering their careers, travel isn’t as glamorous as it used to be. There are… Read More »

Egencia Bags Incremental Advance On Ancillaries

[UPDATE, June 10: Amadeus clarified comments on NDC, which may have given some readers the wrong impression. This article contains revised quotes.] Egencia in March began selling bag checks online to European customers. It’s another example of a corporate travel distributor making gains on access to ancillary airline options. In partnership with Amadeus, the service is available on… Read More »

Getting In The Feedback Loop

It is easy to understand the importance of traveler feedback. Obtaining it is harder. As usual, mobile technology offers promise. A few new tech companies provide the means to collect timely and relevant traveler input, on the fly. Some travel management companies are looking to do the same. Armed with meaningful feedback, travel managers can address service deficiencies… Read More »

2015 On The Company Dime

As they work for advantage, clients, suppliers and those in between keep business travel management interesting. Changes to underlying and consumer-facing technology make it a dynamic business function. The personal and geopolitical elements of business travel offer points of note from the micro to macro levels. As one of our featured practitioners noted, this job is about economics, geography, psychology and then some. And so last… Read More »

Orbitz For Business Clients (Sans IBM) Will Move To Egencia’s Platform

Following Expedia’s acquisition of Orbitz Worldwide, leaders of Egencia and Orbitz for Business have been meeting for about six weeks. On Nov. 16, they informed Orbitz for Business clients they would migrate “in waves” next year to Egencia’s booking systems and other technology. This won’t include IBM, which was one of the biggest Orbitz for Business clients although it used only… Read More »

The Struggle To Improve Hotel Shopping In Online Booking Tools

Industry opinion on what it’s like to shop for hotels in corporate booking tools falls somewhere between cumbersome and atrocious. Inexperienced travelers or those with few preferences might call it good enough. Travel managers don’t. They want improvements, and some have given up on providers delivering them. Not so fast, say developers including Amadeus, Deem, Egencia and nuTravel. They’re… Read More »