Posted in Distribution Suppliers

The Future Of Travel Management Companies: Part Four, Pricing Comes To Jesus

People called for a restructuring of travel management company pricing for years before the pandemic; now, some call it urgent. Stopgaps are in place in…

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Posted in Productivity Risk Suppliers

Travel Snafus Are Piling Up, As Are Resources To Help Avoid Them

Job No. 1 for today’s managed travel program is understanding fluid government and supplier policies, and preparing travelers for what they’ll face on the road….

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Posted in Productivity Service Suppliers

The Future Of Travel Management Companies: Part Three, Emerging Leaner

Travel management companies are trying to make the most of a time when bookings remain feeble. In addition to staff right-sizing, relocating and retraining, some…

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Posted in Distribution Productivity Suppliers

The Future Of Travel Management Companies: Part One, Staffing

“Green shoots” are nice but transaction counts for most travel management companies as of last week remained between 3 percent and 15 percent of last…

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Posted in Distribution Productivity Suppliers

Deem Signs Former GetThere Clients Apple, Toyota For Online Booking Technology

Deem picked up online booking contracts with Apple and Toyota — big wins for a company that’s had plenty of ups and downs.  Acquired by…

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Posted in Methods Policy Risk

On Plugging Leakage, Nothing New Except The Urgency

There is now plenty of justification for senior managers to authorize, and business travelers to follow, tighter booking-channel policies. For companies unable to mandate that…

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Posted in Methods Policy Suppliers

Trondent Tries To Improve Pre-Trip Approval

One view of pre-trip approval is that it’s a critical tool for controlling travel spending and employee movements. Another says it’s red tape. Some see…

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