Posted in Distribution Productivity Suppliers

Deem Signs Former GetThere Clients Apple, Toyota For Online Booking Technology

Deem picked up online booking contracts with Apple and Toyota — big wins for a company that’s had plenty of ups and downs.  Acquired by…

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Posted in Methods Policy Risk

On Plugging Leakage, Nothing New Except The Urgency

There is now plenty of justification for senior managers to authorize, and business travelers to follow, tighter booking-channel policies. For companies unable to mandate that…

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Posted in Methods Policy Suppliers

Trondent Tries To Improve Pre-Trip Approval

One view of pre-trip approval is that it’s a critical tool for controlling travel spending and employee movements. Another says it’s red tape. Some see…

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Posted in Distribution

CWT CEO Backs GDSs, Schools Court On Costs Of Corporate Travel Distribution

Trial testimony by CWT president and CEO Kurt Ekert proved instructive for anyone looking to understand travel management company dependence on global distribution systems. There…

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Posted in Distribution Suppliers

Explainer: TMC Profit Margins

It’s not unusual to hear travel management company executives talk about their small profit margins, but their margins are average to above average compared with…

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Posted in Culture Productivity

Op Ed: Tristan Smith On How Professionals, Processes and Partners Scale Your Business

Don’t go it alone. That’s a key message from Tristan Smith, Egencia VP of customer success for small and medium enterprises. Providing pointers for companies…

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Posted in Methods Policy Risk

Norwegian Government Agency Modifies Traveler Behavior Using Distaste For Doing Expense Reports Twice

Some business travelers find the process of creating and submitting expense reports so loathsome that they’ll do anything to avoid it. They’ll even follow policy!…

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