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What Will It Take To Get On The Road Again?

Pundits are kicking around when and whether business travel will recover, but the pivotal question is how. It’s all about cooperation. Teamwork has had mixed success this year at the industry and federal levels. Days away from the psychological clean slate of 2021, Mike McCormick’s Travel Again released a framework for recovery. Backed by the…

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Biden Administration Could Bolster Ground Transport Hygiene Regulations (Audio)

A non-profit group of transportation agency commissioners and managers is close to finalizing model regulations and best practices for ground transport operators. CDC and OSHA issued some official guidance covering parts of the sector, but no mandates. That could change under a Joe Biden administration. He indicated plans for a mask mandate for interstate transportation….

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EmpireCLS Teams With Hip Shuttle Tech Firm For Return-To-Office Service, Joins Other Ground Operators In Opening New Business Lines

Chauffeured car operator EmpireCLS for the first time will offer corporate shuttles for commuting. Part of a tie-up with tech firm Hip, the service meets demand from clients wary of public transportation due to the pandemic, according to executives. The program is rolling out in the Los Angeles and New York metro areas and could…

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Tech-Based Chauffeured Car Network GroundLink Takes Last Lap In An Industry Trying To Dodge Last Gasp

Chauffeured car network GroundLink will cease operations on Aug. 31.  Already facing challenges from app-based competition and emerging local transportation options, the ground transportation sector entered a truly tight corner due to the pandemic. “During the next three to six months, the strong will survive and the weak will disappear,” said Eric Okon, co-owner and…

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As Clients Eye Longer Road Trips, Car Services Add Virus-Combating Procedures And Industry Debates Standards

Whether due to fear of coronavirus exposure from other passengers, discomfort with wearing face coverings for hours or the hassle and uncertainty of air and rail check-in and security, the value of driving is up. In addition to self-driving, rental car and chauffeured services are shaping up to be newly preferred options for some business…

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Caveat Emptor: ‘Hidden’ Fees Are A Ground Transportation Industry Fixture

In a business travel sector as dynamic and competitive as ground transportation, there’s a lot to keep up with. While it’s got some new twists, one thing that hasn’t changed is the buyer’s need to heed add-on charges. “It’s a massive issue,” claimed Blacklane CEO and co-founder Jens Wohltorf during a phone interview last month. “The creativity…

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With Ground Transport Technology In Flux, Where Is A Travel Manager To Begin?

When Sandy Miller’s Basin Street Partners got the opportunity to invest in Carey International about two years ago, it had little competition. The moneyed thought ride hailing companies would swallow the ground transportation sector. Two months ago, Miller took the CEO role at the chauffeured car company, which looks a bit different than it did when the…