Tag: engagement
Reporter’s Notebook: Buyers Muse On The Keys To Corporate Travel Management’s Future
Industry observers can’t resist the temptation to speculate on what new or revived business habits are permanent or how the travel manager role will change….
Op Ed: George Kalka On Why You Need To Hear The Silent Traveler
Fox World Travel’s George Kalka highlights why corporate travel programs may need to refresh the ways they gather input from travelers. Silent travelers can be…
BCD Travel Teams With Tripism On Traveler Feedback Platform
Nothing is more important in corporate travel nowadays than keeping travelers in the know. Travelers themselves often are the eyes and ears, gathering intel on…
When Do We Really Need Face-To-Face Interactions?
Robert Hooijberg is a professor of organizational behavior at IMD, and Michael D. Watkins is a co-founder of Genesis Advisers and the author of “Master…
The Pandemic Is Widening A Corporate Productivity Gap
Eric Garton and Michael Mankins are partners at Bain & Company and leaders in the firm’s Organization practice. Their article is republished here with permission…
In A Downturn, Include Your Employees In Cost-Cutting Decisions
By Patrick Daoust and Paul Simon of Oliver Wyman. This article is republished with permission as part of our licensing program. We welcome your thoughts…
CWT Hotel Booking Chatbot Promised Higher Traveler Engagement Before Pandemic Paused Project
There’s so much information to convey about traveling during a pandemic that many companies shut off their online booking tools. They told employees to call…
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