Everyone is swamped and emotions are running high in travel. Industry veteran Brad Seitz, now head of travel, facilities and sustainability for workforce management firm Pro Unlimited, is not alone in accusing travel suppliers, particularly travel management companies, of playing a blame game in laying responsibility for some service woes at the feet of their…
The travel and hospitality sectors have been as hard-hit by the labor crunch as any. Across all industries, job seekers are looking for better wages, better benefits and better remote work options. They’re also losing patience with cumbersome hiring processes. Brad Chambers, global head of talent acquisition solutions at BTS, presents four questions hiring managers…
The picture may be getting clearer, but the pandemic temporarily made it impossible for corporate travel buyers to predict where and when company employees would be traveling — much less staying, eating or meeting. Shedding light on this is becoming one of the more appreciated benefits of a U.K.-based tech firm that set out in…
“When I apply for a job,” former United Airlines sales leader Jack Purdy told us last year, “I research the company, I craft a meaningful cover letter, I even adjust my résumé. I put a lot of work into it. To think that it’s just getting brushed aside by some robot — it’s just disheartening.”…
Corporate policies and training programs should facilitate and encourage post-trip recovery to mitigate the ill effects of international business travel, according to new research. That could mean allowing extra time to deal with jet lag or personal tasks, encouraging relaxation during trips, establishing minimum rest periods between long-haul excursions or suggesting moratoria on work communications….
According to research, employee engagement has been flat for years, affecting recruitment and retention. This has been a big topic in travel management lately as organizations try to craft policies and programs that keep workers productive and comfortable while on the road. In general, according to this article from Harvard Business Review, companies should focus…
Travel sourcing manager-turned-career coach Lea McLeod told us last year that ageism was “alive and well in the job search market.” That also goes for the workplace generally. But even though it’s common, leaders can recognize and combat ageism to make organizations equitable, supportive and inclusive. In this article, Nicole D. Smith, editorial audience director…
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