Tag: engagement
TMC In Québec Plans Q1 Launch For Travel Management Communications Platform
Montréal-based travel management company Encore Travel last year created a spinoff tech firm to take on the many challenges of internal travel program communications. With…
Managers Use Many Methods For Business Traveler Engagement
Chicago — When $630 million accounting and consulting firm Baker Tilly about six years ago attempted a “soft” travel program rollout, it didn’t really work….
Op Ed: Vic Pynn On Three Ways To Value People, The Hidden Differentiator
Former Amadeus, American Express and TRX leader Vic Pynn is enthusiastic about opportunities for companies to improve their appreciation and nurturing of human resources. Continuing…
Recasting The Travel Manager’s Role
Travel management always has been about communication. Today it’s called engagement, and it’s crucial. Collecting feedback from travelers, coordinating with various departments and getting the…
Traveler Engagement: (Hard) Work In Progress
Traveler engagement is an area of opportunity, but translating touchy-feely principles for a procurement mindset of compliance and savings is problematic. Many practitioners remain in…
