Posted in Culture Methods Policy

Managers Use Many Methods For Business Traveler Engagement

Chicago — When $630 million accounting and consulting firm Baker Tilly about six years ago attempted a “soft” travel program rollout, it didn’t really work….

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Posted in Careers Methods

Vic Pynn On Three Ways To Value People, The Hidden Differentiator

Former Amadeus, American Express and TRX leader Vic Pynn is enthusiastic about opportunities for companies to improve their appreciation and nurturing of human resources. Continuing…

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Posted in Careers Culture

Recasting The Travel Manager’s Role

Travel management always has been about communication. Today it’s called engagement, and it’s crucial. Collecting feedback from travelers, coordinating with various departments and getting the…

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Posted in Culture Methods Reporting

Traveler Engagement: (Hard) Work In Progress

Traveler engagement is an area of opportunity, but translating touchy-feely principles for a procurement mindset of compliance and savings is problematic. Many practitioners remain in…

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