engagement

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Reporter’s Notebook: Spinning Corporate Travel From A Seat At The Table

Though peripheral to big-picture themes like diversity, recovery, risk and sustainability, fundamentals of travel management also got airtime at corporate travel’s largest event here in August. Several education sessions had corporate travel management practitioners dissecting how the pandemic changed interdepartmental collaboration and stakeholder engagement. If the following anecdotes offer any indication, the increased attention paid…

streamline hiring process

It’s Time To Streamline The Hiring Process

Finding, hiring, paying and keeping talent is one of travel management’s biggest challenges. When it comes to the hiring part across the larger corporate world, organizations are scared of making a bad decision, leading to bloated, bureaucratic processes. That’s according to this article by executive search firm ECA Partners chairman Atta Tarki, author Tyler Cowen…

Claire Langford, CoreTrust

Op Ed: Claire Langford On How Expanded Risk Offers Opportunities To Improve Duty Of Care

One of the pandemic’s silver linings has been greater awareness of and attention to corporate duty of care. According to Claire Langford, a veteran travel buyer and former TMC program manager now with CoreTrust Purchasing Group, organizations taking a broader view of employee wellbeing can not only mitigate risk, but also improve recruiting and retention….

Legaroo founder and CEO Alex Thompson
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Op Ed: Legaroo’s Alex Thompson On Considerations For The Corporate Digital Nomad

Alex Thompson, founder and CEO of legal support provider Legaroo, thinks the digital nomad lifestyle is “wonderful.” He’s also got some words of caution. _________ The growing, geographically free lifestyle of digital nomads challenges companies to update their recruiting, legal and risk procedures. The trend is part of  business travel’s evolution since these employees work…

Op Ed: Tony D’Astolfo On Getting Business Travelers Resigned To The Great Resignation
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Op Ed: Tony D’Astolfo On Getting Business Travelers Resigned To The Great Resignation

Serko’s Tony D’Astolfo is always ready to serve his two cents with a smile. There’s been a lot of talk about the Great Resignation. And while we could debate why it’s happening, something not up for debate is how hard the travel industry has been hit by it. Hospitality executives lament the difficulty of replacing…

Julius Robinson
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Marriott Sees Progress, Seeks ‘Time And Patience’ To Get Back To Expected Service Levels

Corporate travel buyers and travelers have lost some confidence in the services and quality to expect at hotels, but Marriott International doesn’t see that making its way into contractual relationships with corporate accounts.  “It’s only come up a couple times, and we have actually tried our best not to engage in those conversations,” said Julius…

Brad Seitz
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Op Ed: Brad Seitz On The Travel Implosion Right Before Our Eyes

Everyone is swamped and emotions are running high in travel. Industry veteran Brad Seitz, now head of travel, facilities and sustainability for workforce management firm Pro Unlimited, is not alone in accusing travel suppliers, particularly travel management companies, of playing a blame game in laying responsibility for some service woes at the feet of their…

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