Posted in Risk Suppliers

An Open, Dirty And Badly Kept Secret: ‘Use The IBM Code’

Last week, a federal court sentenced a Baltimore-area former owner of a travel booking company to a year and a day in prison for operationalizing…

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Posted in Service Suppliers

Travel Buyers Have Air, Car And Hotel Service Concerns: Availability, Capacity, Quality, Resiliency (Audio)

A trio of corporate travel buyers last week addressed their concerns about continuity in the travel supply chain, acknowledging that suppliers are in a rough…

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Posted in Distribution Policy Suppliers

Richer Info, Tighter Integration, Acquisitions Propel Corporate Online Booking Technology

Delivering Covid-related info in the booking path is a challenge that may perpetuate outsized reliance on human support, but tech is the long-term answer. Booking…

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Posted in Productivity Risk Suppliers

EmpireCLS Teams With Hip Shuttle Tech Firm For Return-To-Office Service, Joins Other Ground Operators In Opening New Business Lines

Chauffeured car operator EmpireCLS for the first time will offer corporate shuttles for commuting. Part of a tie-up with tech firm Hip, the service meets…

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Posted in Careers Negotiating Risk Suppliers

Reporter’s Notebook: Corporate Travel Managers Discuss Changed Responsibilities, Altered Supplier Relationships And Added Value

Already a profession with a varied set of responsibilities, corporate travel management evolved with the pandemic’s onset. Creating or maintaining relationships with other internal departments…

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Posted in Risk Suppliers

Feeling The Burn, Travel Suppliers Focus On Cash And Cost Cuts

Lodging and transportation companies lost money in the first quarter and they’re losing more during the second. What matters now is shoring up liquidity and…

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Posted in Distribution Suppliers

As Travel Managers Review Tech Stacks, SAP Rebuilds Concur Travel

Overshadowed by the novel coronavirus, SAP Concur in March revealed that this year it would rebuild its legacy travel booking tool. As Concur embarks on…

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