Enterprise Holdings

Travel Buyers Have Air, Car And Hotel Service Concerns: Availability, Capacity, Quality, Resiliency (Audio)

A trio of corporate travel buyers last week addressed their concerns about continuity in the travel supply chain, acknowledging that suppliers are in a rough spot. Hotel staffing is an issue. Would-be car renters can’t find cars. Airlines are more focused on leisure routes. Much of it is temporary, but potentially impactful to trip productivity…

Richer Info, Tighter Integration, Acquisitions Propel Corporate Online Booking Technology

Delivering Covid-related info in the booking path is a challenge that may perpetuate outsized reliance on human support, but tech is the long-term answer. Booking tool developers hope that when corporate travelers come back in earnest, they’re pleasantly surprised by improved user experiences. Systems tap some of the same sources for Covid details that, pre-pandemic,…

EmpireCLS Teams With Hip Shuttle Tech Firm For Return-To-Office Service, Joins Other Ground Operators In Opening New Business Lines

Chauffeured car operator EmpireCLS for the first time will offer corporate shuttles for commuting. Part of a tie-up with tech firm Hip, the service meets demand from clients wary of public transportation due to the pandemic, according to executives. The program is rolling out in the Los Angeles and New York metro areas and could…

Reporter’s Notebook: Corporate Travel Managers Discuss Changed Responsibilities, Altered Supplier Relationships And Added Value

Already a profession with a varied set of responsibilities, corporate travel management evolved with the pandemic’s onset. Creating or maintaining relationships with other internal departments and external suppliers is more important than ever. Newfound skills and focus areas likely will remain part of the remit. Travel managers and buyers speaking on recent industry webinars discussed…

Feeling The Burn, Travel Suppliers Focus On Cash And Cost Cuts

Lodging and transportation companies lost money in the first quarter and they’re losing more during the second. What matters now is shoring up liquidity and improving cash burn for the second half of the year and into 2021. To bolster reserves, suppliers are taking out loans, tapping into credit facilities, cutting spending and reducing workforces….

As Travel Managers Review Tech Stacks, SAP Rebuilds Concur Travel

Overshadowed by the novel coronavirus, SAP Concur in March revealed that this year it would rebuild its legacy travel booking tool. As Concur embarks on a redo that some call overdue, it won’t be the only fresh interface on the market. Serko and WhereTo remain relatively new in North America. The company with nine lives,…

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