Evergreen

The Grey Areas Of Noncompliance

Policy compliance remains one of the biggest challenges for corporate travel buyers. There are lots of old and new reasons, from the practical to the psychological. Most notable is the complexity of business travel. Throw in various other factors and the notion of leakage is becoming ambiguous. If your company neither endorses nor prohibits Uber,…

Dynamic Currency Conversion Presents Hidden Cost, Simple Fix

Long known to frequent travelers, a questionable practice called dynamic currency conversion is catching more attention from bank card issuers and their clients. While the practice borders on insidious, travel professionals can protect their organizations with a little education. Bank sources said the activity — in which merchants ask foreign travelers whether they’d like charges…

Getting In The Feedback Loop

It is easy to understand the importance of traveler feedback. Obtaining it is harder. As usual, mobile technology offers promise. A few new tech companies provide the means to collect timely and relevant traveler input, on the fly. Some travel management companies are looking to do the same. Armed with meaningful feedback, travel managers can…

Travel Safety As Career Path

She’s chair of the Global Business Travel Association risk committee. She built the travel safety program at Bank of America. Now Facebook has hired her to do the same. She’s Erin Wilk, and she appears to be one of the only dedicated travel safety managers in the corporate world. Apparently Bank of America thought it was…

Dearth Of Agents Draws Some In Travel Management To Offshoring

Gant Travel Management in 2015 issued a staggering 77 percent more airline tickets than it did just three years earlier. Clearly its value proposition is winning over clients. Facing a dearth of available corporate travel agents, however, Gant’s capacity can’t keep up. So the company is exploring offshore servicing, an option once considered taboo. The…

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