It’s time again for many to assemble corporate hotel programs for next year. The clear goal is to save money and provide sufficient choice for travelers. There are many ways to get it done, and each comes with its own set of considerations. Louise Miller of Areka Consulting breaks down the options. Most companies still…
Don’t go it alone. That’s a key message from Tristan Smith, Egencia VP of customer success for small and medium enterprises. Providing pointers for companies looking to grow, she also encourages business leaders to get past any negative connotation around standardizing processes. Doing so frees up employees to focus on the most important things. Ask…
Economy “Light” fares from Lufthansa Group carriers will be available to Egencia users in 10 European markets from Sept. 23. This is made possible by a booking connection between the travel management company and the airline group using Lufthansa’s NDC-compliant application programming interface. Lufthansa’s Light fares were in global distribution systems before the airline removed…
Popularized by Tripbam and Yapta, hotel rate assurance is now a common part of travel management. Dozens of travel management companies work with those firms to provide a hotel reshopping service and switch travelers to more favorable rates. American Express Global Business Travel decided to build its own system. So has Travel and Transport (which…
The Europe Union next year is set to complete the transition to a single market for rail services. The result should be more choice for consumers and pressure on incumbent operators to up their games. Providers of business travel management will have to deal with an influx of new services challenging the state monopolies. According…
Packages don’t really work in business travel. Ask Upside. What about a variation? Egencia in April incorporated “add-on rates,” first announced for its desktop version two months earlier, into its mobile app. Employees of participating Egencia clients can access discounted lodging offers after making an air booking. Presented with information about the program, several observers…
Creating a successful corporate travel platform in today’s fast-changing market means serving several masters. Egencia COO Mark Hollyhead describes the need to unlock value for several of them as part of a “virtuous cycle.” The marketplace is more dynamic. It’s a fact. Ten years ago it was easy to spot a competitive threat emerge; today…
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