expense management

What’s The Cost Of A Better Travel Experience? GoldSpring Helps Find Answers

Many surveys have sought to determine how companies can improve the travel experience by capturing sentiments about this perk or that convenience. GoldSpring Consulting went further by ascribing costs and building a model to calculate the price of greater traveler satisfaction. It already produced surprising results about priorities and potentially easy program improvements. The effort…

The Corporate Travel World According To Flight Centre’s Leiss: Staffing And Service Are Back, Data’s A Challenge, NDC Is Nascent But Driving Economics

The Company Dime‘s Jay Campbell on June 28 interviewed Flight Centre Travel Group’s president of the Americas, Charlene Leiss, on a live show via LinkedIn Audio. They surfaced some potential conventional wisdom about a variety of topics. An edited transcript follows. So, Charlene, there’s a lot going on in the industry, but as often happens,…

Navan CFO Departs, Says It ‘Will Continue To Crush The Old School’

Navan chief people and financial officer Thomas Tuchscherer stepped down last month. His finance duties and the CFO title went to Ram Bartov, who joined the company over three years ago. Navan’s initial public offering is among the most anticipated with the IPO market still in “rebuilding mode,” as a Citigroup analyst described it in…

To Be Fair, Biotech BeiGene Stratifies Meal Reimbursement

Per-person meal costs tend to be higher for groups than for solo diners. Per-capita food costs when companies contract with hotels and restaurants for dedicated event space are higher still. Internal meetings among remote workers who interact less frequently on a day-to-day basis are on the rise. Accounting for all that, BeiGene last month enacted…

Op Ed: Mike McCormick On Misconceptions, Trends And The Canary In The Coal Mine

For former Global Business Travel Association executive director and veteran corporate travel executive Mike McCormick, there’s no fighting the changes travel management now faces and no avoiding uncertainty. The American Airlines NDC-powered pricing mandate beginning now is signaling a major inflection point in the travel industry. It is the canary in the coal mine. However,…

Brex, Spotnana Launch Budget-Driven Travel Tool For Startups And ‘Scaled Companies’

The venture capital-backed startup basket of the economy is a bit unsettled at the moment but that’s where card and business software firm Brex puts most of its eggs. It’s now competing for that market with a business travel service backed by Spotnana.  Available to users of Brex’s Empower platform, Brex Travel offers desktop and…

Dispatch 3

We broke the news on December 1 but it’s still sinking in. After hearing no mention of it on investor calls, we tried to contact the loquacious JPMorgan Chase analyst Jamie Baker to talk about it. We didn’t get a hold of him. This week, Baker told AA, “It feels as if you are taking…

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