Posted in Distribution Methods Suppliers

A Few Minutes With GoldSpring Consulting, Episode 1

Welcome to a new audio feature as The Company Dime interviews the industry veterans at GoldSpring Consulting about developments in travel management. In this first…

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Posted in Distribution Methods Productivity

Consulting Firm Puts Incumbent Concur Travel To The User Experience Test

When you’re looking for a new booking tool experience, it’s nice to work at a company with its own user experience experts. Not thrilled with…

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Posted in Service Suppliers

Small Accounts Aren’t Worth The Effort, So Claire Chatbot Seeks TMC Users

Three unidentified travel management companies have enlisted 30SecondsToFly’s Claire chatbot, according to co-founder Felicia Schneiderhan. Claire’s parent is de-emphasizing direct client servicing in favor of…

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Posted in Careers Culture Service

Getting Past The Travel Agent Workforce Crunch

Adoption of online booking technology means corporate agencies can grow without a commensurate increase in headcount. But when new travel agents are needed, especially as…

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Posted in Distribution Productivity

FCM Travel Solutions Takes Mobile TMC Service To A New Level With Messaging

FCM Travel Solutions soon would like you to meet Sam, a multi-platform mobile messaging service bringing e-concierge and virtual agent concepts into the managed arena. The…

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Posted in Productivity Suppliers

NuTravel Mobile Booking Plan Draws Travel Management Company Interest

Three travel management companies this week displayed varying degrees of interest in booking tool provider nuTravel’s plan to integrate with mobile app developers. NuTravel’s first…

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Posted in Methods Suppliers

Rivals, Employees Accuse Flight Centre Of Deceptive Practices

[UPDATE, Sept. 12, 2016: Channel 4 Dispatches on British television in spring 2016 leveled some related accusations. Channel 4 included a Flight Centre response saying the…

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