Tag: FCM
Richer Info, Tighter Integration, Acquisitions Propel Corporate Online Booking Technology
Delivering Covid-related info in the booking path is a challenge that may perpetuate outsized reliance on human support, but tech is the long-term answer. Booking…
Some Things Happened In Airline Distribution This Year, Part One
With reaction, assessment and recovery on their minds, corporate travel professionals understandably did not focus closely on airline distribution developments this year. Inasmuch as they…
American Express Global Business Travel To Buy 30SecondsToFly
American Express Global Business Travel is nearing an agreement to acquire 30SecondsToFly, a chatbot-maker serving travel management companies. The 30SecondsToFly engineering team would join the…
Travel Snafus Are Piling Up, As Are Resources To Help Avoid Them
Job No. 1 for today’s managed travel program is understanding fluid government and supplier policies, and preparing travelers for what they’ll face on the road….
As Companies Get Creative With Pre-Trip Communications, Discovery Moves Guidance To The Front End With Shep
Businesses shouldn’t send travelers out in today’s world without proper guidance. Ideally, communications feature in the planning and booking process. They could be part and…
Plumbers And Priests? Farmers And Hunters? Profession Ponders ‘Essential’ Business Travel
What’s “essential” business travel? The corporate travel profession has always struggled with this and the answers have changed over time. Some organizations traditionally defined it…
Deem Signs Former GetThere Clients Apple, Toyota For Online Booking Technology
Deem picked up online booking contracts with Apple and Toyota — big wins for a company that’s had plenty of ups and downs. Acquired by…
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