Posted in Productivity Risk

Polls Show Signs Of Optimism As Corporate Travel Remains Off By Roughly 70 Percent Versus 2019

The latest in a recurring survey by the Global Business Travel Association showed growing optimism among corporate travel buyers regarding their colleagues’ willingness to travel….

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Posted in Distribution Policy Suppliers

Richer Info, Tighter Integration, Acquisitions Propel Corporate Online Booking Technology

Delivering Covid-related info in the booking path is a challenge that may perpetuate outsized reliance on human support, but tech is the long-term answer. Booking…

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Posted in Distribution Suppliers

Some Things Happened In Airline Distribution This Year, Part One

With reaction, assessment and recovery on their minds, corporate travel professionals understandably did not focus closely on airline distribution developments this year. Inasmuch as they…

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Posted in Productivity Risk Suppliers

American Express Global Business Travel To Buy 30SecondsToFly

American Express Global Business Travel is nearing an agreement to acquire 30SecondsToFly, a chatbot-maker serving travel management companies. The 30SecondsToFly engineering team would join the…

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Posted in Productivity Risk Suppliers

Travel Snafus Are Piling Up, As Are Resources To Help Avoid Them

Job No. 1 for today’s managed travel program is understanding fluid government and supplier policies, and preparing travelers for what they’ll face on the road….

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Posted in Policy Risk

As Companies Get Creative With Pre-Trip Communications, Discovery Moves Guidance To The Front End With Shep

Businesses shouldn’t send travelers out in today’s world without proper guidance. Ideally, communications feature in the planning and booking process. They could be part and…

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Posted in Productivity Risk

Plumbers And Priests? Farmers And Hunters? Profession Ponders ‘Essential’ Business Travel

What’s “essential” business travel? The corporate travel profession has always struggled with this and the answers have changed over time. Some organizations traditionally defined it…

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