Tag: fee
Op Ed: Tom Kallas On TMC Pricing Transparency
During his 41-year career in travel, Partnership Travel Consulting’s Tom Kallas held senior roles at corporate travel agencies including BCD Travel, IVI, Travelocity Business and…
Amex GBT Introduces $25 Contact Fee For Certain Clients, Sees Room For Subscriptions And Professional Services Models
American Express Global Business Travel has a new “contact fee.” It applies when agents communicate by phone or email with employees of clients that pay…
Op Ed: John Harvey On The Vision Of A New Channel Model
TMC industry veteran John Harvey in January asked whether changing market forces and increased demand for greater value and transparency in the channel would bring…
When Are Refundable Fares Permitted By Policy?
David Jonas June 16, 2015
Most organizations favor nonrefundable airline tickets because they’re almost always cheaper than unrestricted options. Industry data suggest corporate travelers use the lower fare classes for around 85…
