Tag: Festive Road
Industry Vets And A Newbie Muse On Travel Management Metrics That Matter
Some travel management pros see service level agreements with travel management companies as pretty much worthless. SLAs can be hard to measure or validate, and…
EY’s Use Of Robotics In Travel Management Is Rare, But A Sign Of Things To Come
EY is using robotic process automation to power an internal TripAdvisor-like review platform and an internal social network showing travelers which colleagues are traveling to…
Caroline Strachan On The Move To Attribute-Based Online Travel Shopping
Corporate online booking tools have their detractors. Everyone has an opinion on how to make them better. That includes Festive Road managing partner Caroline Strachan….
Service Providers See Growing Interest In Travel Manager Outsourcing
Travel manager outsourcing is getting more attention among some service providers. Representatives from travel management companies and independent consultants gave a few reasons for more…
Caroline Strachan On The Real Traveler Of The Future
If suppliers want to better serve travelers into the future, they best understand those future travelers’ needs. Festive Road managing partner Caroline Strachan, a frequent…
Attendees See IATA/Travel Management Company Meeting As A Good, If Belated, Start
Travel management company executives said they were happy that the International Air Transport Association engaged them during a first-of-its-kind meeting in Geneva last week. The…
Recasting The Travel Manager’s Role
Travel management always has been about communication. Today it’s called engagement, and it’s crucial. Collecting feedback from travelers, coordinating with various departments and getting the…
