Posted in Careers Negotiating Productivity

McKinsey Highlights Travel As Poster Child For Outsourcing

In a November paper that otherwise favored optimizing indirect procurement over outsourcing it, McKinsey & Co. suggested companies consider outsourcing travel procurement. It’s debatable whether…

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Posted in Distribution Suppliers

The Future Of Travel Management Companies: Part Four, Pricing Comes To Jesus

People called for a restructuring of travel management company pricing for years before the pandemic; now, some call it urgent. Stopgaps are in place in…

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Posted in Productivity Risk Suppliers

Travel Snafus Are Piling Up, As Are Resources To Help Avoid Them

Job No. 1 for today’s managed travel program is understanding fluid government and supplier policies, and preparing travelers for what they’ll face on the road….

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Posted in Distribution Risk Suppliers

Hotel Cleanliness: Know Before You Book, And Maybe While You’re There

Hotels are taking hygiene very seriously. Instilling confidence is the top strategic challenge, but the practicalities are difficult. One is getting the specifics of new…

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Posted in Careers

Op Ed: Caroline Strachan And Paul Tilstone On What Went Wrong With GBTA And How To Fix It

Caroline Strachan and Paul Tilstone have been as active as anyone in building and supporting professional travel management associations. This guest contribution from the two…

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Posted in Payment Reporting Risk

Contact Tracing Scales In Asia, Faces Privacy And Political Hurdles In Europe And The United States

Questions about where people have been, whom they’ve seen and how they’re feeling are becoming commonplace. So are mobile apps that track potential coronavirus exposure….

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Posted in Risk

Resuming Business Travel Is Exceedingly Complicated But New Resources And Advice Help

“When I don’t know the answer, I might ramble on.” The humble comment during a webinar last week by a leading thinker on corporate travel…

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