Posted in Methods Productivity

EY’s Use Of Robotics In Travel Management Is Rare, But A Sign Of Things To Come

[CORRECTION, April 26, 2019: CWT is a former, not current, travel management provider to EY. This article has been adjusted.] EY is using robotic process…

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Posted in Distribution Productivity Suppliers

Caroline Strachan On The Move To Attribute-Based Online Travel Shopping

Corporate online booking tools have their detractors. Everyone has an opinion on how to make them better. That includes Festive Road managing partner Caroline Strachan….

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Posted in Careers Culture Methods

Service Providers See Growing Interest In Travel Manager Outsourcing

Travel manager outsourcing is getting more attention among some service providers. Representatives from travel management companies and independent consultants gave a few reasons for more…

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Posted in Productivity Service Suppliers

Caroline Strachan On The Real Traveler Of The Future

If suppliers want to better serve travelers into the future, they best understand those future travelers’ needs. Festive Road managing partner Caroline Strachan, a frequent…

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Posted in Distribution

Attendees See IATA/Travel Management Company Meeting As A Good, If Belated, Start

Travel management company executives said they were happy that the International Air Transport Association engaged them during a first-of-its-kind meeting in Geneva last week. The…

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Posted in Careers Culture

Recasting The Travel Manager’s Role

Travel management always has been about communication. Today it’s called engagement, and it’s crucial. Collecting feedback from travelers, coordinating with various departments and getting the…

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Posted in Culture Policy

Experts Argue Travel Management And Human Resources Need A Reunion

Competition for top talent is intense in some industries and keeping demanding workers is challenging. Many companies have recognized this by revamping approaches to human…

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