Festive Road

corporate travel branding
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What’s In A Name? Considerations For Corporate Travel Branding

Raise your hand if you heard about the business traveler who thought their travel management company was Concur. As Concur co-founder Steve Singh helms a variation on the theme at Spotnana, everyone nowadays is bigger on branding. “Our TMC customers really make the decision on how they think about branding,” said Singh, Spotnana’s CEO and…

Notebook: Corporate Travel Consultants Analyze GBT-CWT Review (w/Audio)
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Notebook: Corporate Travel Consultants Analyze GBT-CWT Review (w/Audio)

Festive Road’s Caroline Strachan predicted she would often say “it depends” when unpacking the government reviews of Amex GBT’s planned acquisition of CWT. It turned out that she wasn’t the only one during a live online discussion on Wednesday. Do large customers and small customers need different services from travel management companies? It depends. Can…

Marriott last room availability

What To Do About Marriott’s Stand Against Last-Room Availability Rates

Marriott International is pushing corporate rates for 2025 that lack last-room availability guarantees that, at least in key destinations, some buyers consider essential. Already, LRA rates are not always honored across the industry and don’t always provide sufficient savings compared with other negotiated rates, prompting some to wonder whether they’re worth the effort. Acknowledging a…

lowest logical fare policies
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The Evolution Of Lowest Logical Fare Policies

The concept of “lowest logical fare” has always been open to interpretation. Traditionally, it’s the cheapest, in-policy fare returned when the traveler or travel agent searches in a booking system. But various market dynamics are making it harder to pin down, prompting industry professionals to reconsider it. New challenges in point-of-sale shopping comparisons due to…

Corporate travel's key performance indicators adapt for sustainability, traveler well-being

Corporate Travel’s Key Performance Indicators Adapt To Updated Priorities

Cost control remains corporate travel management’s cornerstone, but shifts in the relationships between employers and their people (and the planet) brought updated metrics to the fore. Newer key performance indicators on satisfaction and sustainability increasingly accompany negotiated savings in the assessment toolkit. Measuring program compliance continues to underpin multiple priorities. According to buyers and consultants,…

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