Posted in Distribution Suppliers

Op Ed: Paul Tilstone On New TMC Needs In A New Era

Festive Road’s Paul Tilstone interprets recent survey results about corporate clients’ relationships with travel management companies suggesting that even in the face of current market…

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Posted in Productivity Risk Sustainability

Scott Gillespie Creates Patent-Pending Trip Justification Tool For New Era Of Business Travel Demand Management

Should you Zoom or should you go?  Veteran travel industry advisor Scott Gillespie developed a simple tool to help decide. There are others, and he…

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Posted in Careers Negotiating Productivity

McKinsey Highlights Travel As Poster Child For Outsourcing

In a November paper that otherwise favored optimizing indirect procurement over outsourcing it, McKinsey & Co. suggested companies consider outsourcing travel procurement. It’s debatable whether…

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Posted in Distribution Suppliers

The Future Of Travel Management Companies: Part Four, Pricing Comes To Jesus

People called for a restructuring of travel management company pricing for years before the pandemic; now, some call it urgent. Stopgaps are in place in…

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Posted in Productivity Risk Suppliers

Travel Snafus Are Piling Up, As Are Resources To Help Avoid Them

Job No. 1 for today’s managed travel program is understanding fluid government and supplier policies, and preparing travelers for what they’ll face on the road….

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Posted in Distribution Risk Suppliers

Hotel Cleanliness: Know Before You Book, And Maybe While You’re There

Hotels are taking hygiene very seriously. Instilling confidence is the top strategic challenge, but the practicalities are difficult. One is getting the specifics of new…

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Posted in Careers

Op Ed: Caroline Strachan And Paul Tilstone On What Went Wrong With GBTA And How To Fix It

Caroline Strachan and Paul Tilstone have been as active as anyone in building and supporting professional travel management associations. This guest contribution from the two…

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