It’s not hard to identify potential winners from American Express Global Business Travel’s proposed deal to acquire CWT, besides GBT itself, starting with the largest remaining competitors. Nor is it hard to see some of the losers, firstly global companies that manage travel and would have one fewer option next time they look for a…
AmTrav CEO Jeff Klee caused a stir with a Jan. 29 column in which he relayed an anecdote about a customer of a large travel management company hearing from a travel advisor that their “booking tool withholds some flight options on purpose in order to drive more revenue from phone calls.” Reactions from multiple executive-level…
American Express Global Business Travel’s executives get quarterly updates on cyber risks monitored by the company, according to a new section in its annual report, filed Wednesday. The company regularly tests its systems for vulnerabilities and provides all employees with cybersecurity awareness training, including information on company policies and procedures for reporting incidents. GBT also…
How much more can a travel management company make when corporate customers use its proprietary booking technology? Flight Centre Travel Group’s head of corporate travel wouldn’t specifically say, but his answer during a Tuesday evening conference call with equities analysts was instructive. With its own tools, the TMC has to cover maintenance and development costs….
How do companies report on business travel emissions? The question has new relevance with the state of California poised to enact legislation governing greenhouse gas reporting, including for so-called Scope 3 carbon dioxide emissions. It’s expected to require more than 5,300 firms beginning in 2026 to count Scope 3 and disclose it annually from 2027….
For companies that disclose some or all of their business travel emissions under regulatory frameworks or through voluntary reporting, new laws may offer travel managers an opportunity to sharpen their focus. “Implementing the standards is not just about compliance,” according to a 2023 KPMG report on the European Union’s Corporate Sustainability Reporting Directive (CSRD). “It’s a…
Asked how corporate travel buyers should deal with fares found outside preferred booking channels, Cisco senior global procurement service leader for travel and card Carlos Almendros said, “You’ll get a different answer for every buyer.” Travel managers also speaking at the Global Business Travel Association convention last month supported the variety of approaches and considered…
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