For companies that disclose some or all of their business travel emissions under regulatory frameworks or through voluntary reporting, new laws may offer travel managers an opportunity to sharpen their focus. “Implementing the standards is not just about compliance,” according to a 2023 KPMG report on the European Union’s Corporate Sustainability Reporting Directive (CSRD). “It’s a…
Asked how corporate travel buyers should deal with fares found outside preferred booking channels, Cisco senior global procurement service leader for travel and card Carlos Almendros said, “You’ll get a different answer for every buyer.” Travel managers also speaking at the Global Business Travel Association convention last month supported the variety of approaches and considered…
Dallas – Utilization targets for the New Distribution Capability are part of the “new contracting process with many of the airlines,” according to FCM Travel’s head of consulting for the Americas, Ashley Gutermuth. That companies could negotiate with airlines on this basis was fascinating and “eye-opening” for Matt Patterson, senior director of client relationship management…
The Company Dime‘s Jay Campbell on June 28 interviewed Flight Centre Travel Group’s president of the Americas, Charlene Leiss, on a live show via LinkedIn Audio. They surfaced some potential conventional wisdom about a variety of topics. An edited transcript follows. So, Charlene, there’s a lot going on in the industry, but as often happens,…
In its opposition to proposed U.S. federal protections for air travelers, IATA last month said passengers could “take their loyalty to other carriers if they are not satisfied with service levels.” In corporate travel, this is more theory than practice. While compensation for inconvenience would be nice, individual business travelers with options tend to favor…
AmTrav CEO Jeff Klee, an NDC supporter, sounded exasperated on his company’s May 16 webinar. He wanted to acknowledge the gaps in American Airlines’ NDC implementation without giving undue fodder to its skeptics. The challenges with NDC were not trivial, but in Klee’s view, throwing out the baby with the bathwater could have severe consequences…
United Airlines recently upended its corporate rate negotiations, in some cases scaling back offers to corporate accounts late in the dealmaking process. “What we saw with top clients in the past few weeks was that United has decided to reduce discounts,” said Advito global air practice director David Frangeul during a phone interview last week….
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