Flight Centre Travel Group

Richer Info, Tighter Integration, Acquisitions Propel Corporate Online Booking Technology

Delivering Covid-related info in the booking path is a challenge that may perpetuate outsized reliance on human support, but tech is the long-term answer. Booking tool developers hope that when corporate travelers come back in earnest, they’re pleasantly surprised by improved user experiences. Systems tap some of the same sources for Covid details that, pre-pandemic,…

Aiming To Check More Boxes, Players Remake Risk Management Landscape

Employee safety is paramount for organizations. Because travel is a big part, providers involved in risk, security and mass communications in recent years added travel services to their portfolios. On the flip side, for organizations that focused people risk management mostly on their traveling people, 2020 showed there’s much more to it. To serve evolving…

Lufthansa-Sabre Announcement Sounds Like A Start But Begs Questions

An agreement announced this week between Lufthansa Group and Sabre, parties with a contentious and litigious shared history, implied a mutually beneficial path forward for airlines and global distribution systems. However, there are many unknowns, and not everyone will be a winner. If Lufthansa and Sabre can agree on GDS distribution of ancillary services and…

Some Things Happened In Airline Distribution This Year, Part One

With reaction, assessment and recovery on their minds, corporate travel professionals understandably did not focus closely on airline distribution developments this year. Inasmuch as they did, for some, it was a question of how the relevant systems could help the response to the pandemic — or not. There’s some debate about how soon the usually…

American Express Global Business Travel To Buy 30SecondsToFly

American Express Global Business Travel is nearing an agreement to acquire 30SecondsToFly, a chatbot-maker serving travel management companies. The 30SecondsToFly engineering team would join the Paris development shop that GBT obtained in its deal four years ago for travel and expense system provider KDS. Its product folks would report to GBT’s EVP for product and…

Flight Centre Buys WhereTo, A Booking Tool Used By Walmart

Flight Centre Travel Group acquired WhereTo, a travel booking software provider used by businesses including Walmart. The parties didn’t disclose terms of the deal, which closed in June.  Formerly called WhereFor, WhereTo of late styled itself as a challenger to SAP Concur on the large end of the market. It started as a consumer travel…

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