Flight Centre Travel Group

Travel Snafus Are Piling Up, As Are Resources To Help Avoid Them

Job No. 1 for today’s managed travel program is understanding fluid government and supplier policies, and preparing travelers for what they’ll face on the road. Safety aside, crossing state or country borders is challenging, if not impossible, depending on the latest entry and exit rules. No one wants a traveling employee to run into unexpected,…

As Companies Get Creative With Pre-Trip Communications, Discovery Moves Guidance To The Front End With Shep

[UPDATE, Dec. 22, 2021: Shep was acquired by FCM.] Businesses shouldn’t send travelers out in today’s world without proper guidance. Ideally, communications feature in the planning and booking process. They could be part and parcel of pre-trip approval and efforts to cajole corporate employees into using preferred managed travel booking channels. Although it has not…

Plumbers And Priests? Farmers And Hunters? Profession Ponders ‘Essential’ Business Travel

What’s “essential” business travel? The corporate travel profession has always struggled with this and the answers have changed over time. Some organizations traditionally defined it as customer-facing trips. Others saw it more narrowly as revenue-generating. Or, more practically, it could have meant travel required to do the job. Think product installation and repair, and other…

Deem Signs Former GetThere Clients Apple, Toyota For Online Booking Technology

Deem picked up online booking contracts with Apple and Toyota — big wins for a company that’s had plenty of ups and downs.  Acquired by Enterprise Holdings last year, Deem powers the car rental company’s small business site and is a key tech provider to other ground transportation firms. Now with Apple and Toyota’s U.S….

As Travel Managers Review Tech Stacks, SAP Rebuilds Concur Travel

Overshadowed by the novel coronavirus, SAP Concur in March revealed that this year it would rebuild its legacy travel booking tool. As Concur embarks on a redo that some call overdue, it won’t be the only fresh interface on the market. Serko and WhereTo remain relatively new in North America. The company with nine lives,…

Kayak Eyes Managed Corporate Travel As Its Parent Company Invests In Serko, A Potential Enabler

Meta search company Kayak as early as last year began exploring a business travel gateway to supplier sites and online travel agencies which could include negotiated corporate rates. The company last month announced a free service including a number of business travel functions, but it also revealed greater managed-travel ambitions. After first applying certain policies…

Upside’s Latest Relaunch Is Here

A few twists after The Upside Travel Company’s birth about four years ago, it’s again reintroducing itself. Now it’s positioned as a no-fee, no-contract, no-minimum, cash-back, off-the-shelf business travel provider that you’ll keep using because the service is amazing.  According to co-founder Scott Case, Upside is in the “beginning stages” of rollout for U.S. clients…

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